Mercedes Lynn Calderon
Mareniso,MI
Summary
Accomplished Senior Sales Executive with 20 plus years of success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
21
21
years of professional experience
Work History
Senior Sales Executive
Ironwood Daily Globe
Ironwood, MI
07.2001 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls and emails promptly to avoid wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
High School Diploma -
Mayville High School
Mayville, MI06.1985
High School Diploma -
Tuscola Area Skill Center
Caro, MI06.1985
Skills
- Territory development and Management
- Promotional planning
- Schedule Coordination
- Lead Generation, Sales strategy
- Product and service sales
- Sales expertise, Cold Calling
- Business networking
- Marketing expertise
- Data analysis
- Product promotions
Timeline
Senior Sales Executive
Ironwood Daily Globe
07.2001 - Current
High School Diploma -
Mayville High School
High School Diploma -
Tuscola Area Skill Center