Mercedez Lockamy
San Antonio
Summary
Dynamic Food Service Professional with a proven track record at Olive Garden - Darden Restaurants, showcasing expertise in food safety and exceptional customer service. Achieved significant reduction in food waste through strategic inventory management. Skilled in fostering team collaboration and negotiating with vendors, demonstrating a strong work ethic and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Food Service Professional
Olive Garden - Darden Restaurants
05.2022 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Prepared visually appealing dishes that not only tasted delicious but also met the highest standards for presentation and consistency.
- Developed strong rapport with vendors, negotiating favorable pricing on high-quality products for the establishment.
- Handled customer complaints with professionalism and empathy, resolving issues quickly to ensure satisfaction and maintain the establishment''s reputation.
- Assisted management with inventory tracking and ordering processes, minimizing stock shortages or overages.
- Contributed to a positive and supportive work environment, fostering collaboration among team members and promoting professional growth.
Housewife
N/A
06.2009 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Jourdanton High
Jourdanton, TX05-2012
Skills
- Excellent customer service
- Strong work ethic
- Food safety
- Staff training and development
- Problem-solving
- Multitasking
- Productivity and efficiency
Languages
Spanish
Native or Bilingual
Timeline
Food Service Professional
Olive Garden - Darden Restaurants
05.2022 - Current
Housewife
N/A
06.2009 - 05.2022
High School Diploma -
Jourdanton High
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