Mercer Gilchrist
Minneapolis,MN
Summary
Detail-oriented graduate student in Library and Information Sciences, blending academic expertise with several years of practical experience as a Records Clerk in the non-profit early childhood education sector. Proficient in creating, sorting, and classifying records using various databases. Adept at supporting teams with office and clerical tasks while maintaining a focus on information management best practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Records Clerk
Head Start, Parents in Community Action Network
Minneapolis, MN
03.2021 - Current
- Enroll new and maintain existing students (300 + Pre- K age) into program based on federal eligibility and state licensing guidelines
- Maintain student records to include both medical and academic profiles
- Coordinate retrieval and delivery of student records between guardians, clinics, elementary schools and related agencies.
- Strictly adhered to confidentiality dictations to safeguard information.
- Support teachers through overseeing developmental progress in TS Goal System and structuring the student body of various program options at the preschool
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Achieved successful completion of 1 Federal Review (every 4 years) and 2 State Licensing Board Reviews (annually)
Shift Lead
Seward Co-op
Minneapolis, MN
09.2019 - 02.2021
- Responsible for organizational workflow of the Deli Counter among employees and customers by overseeing sandwich preparation, the espresso bar and bakery case.
- Delegate tasks to co-workers by determining immediate needs of customers.
- Resolved customer complaints and reported issues to senior management.
- Maintain inventory on a daily and weekly basis to including fresh bakery orders and packaging materials for the Deli and Kitchen
- Routinely, take catering orders and ensure prompt delivery of food items to customers as a coordinator between cooks and customers.
- Member of the Safety Committee; Assist the department with maintaining state health code mandates, recommend new guidelines for protecting employee welfare and compliance with store policies and procedures.
Resource Manager
Circles Campaign of the Mid Ohio Valley
Parkersburg, WV
03.2019 - 08.2019
- Coordinated with Parkersburg Family Resource Network and its child protective affiliates to create a database of family planning
- Developed workable solutions for recurring problems for low income individuals and families
- Educated participants on accessing Wood County resources to ensure food security, housing and general welfare assistance
- Lead weekly seminars of financial stability, nutrition, wellness, and ways to extract oneself from "Cliff" poverty using the holistic Circles method
- Worked with Board of Directors to increase Circles community presence by creating updated information brochures, modernize fundraising efforts and interfacing with local businesses.
Education
B.A. - Philosophy and Geography
Syracuse University
01.2008
Skills
- Filing Systems Expertise
- Record Inventory Maintenance
- Scanning and Coding Documents
- Clerical Skills
- Data Entry Software
- Exceptional Verbal/Written Communication
- Service Oriented
- Microsoft Office (PC/Apple)
Certification
- CPR Certified
- Mandated Reporter
Timeline
Records Clerk
Head Start, Parents in Community Action Network
03.2021 - Current
Shift Lead
Seward Co-op
09.2019 - 02.2021
Resource Manager
Circles Campaign of the Mid Ohio Valley
03.2019 - 08.2019
B.A. - Philosophy and Geography
Syracuse University
- CPR Certified
- Mandated Reporter
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