Mercidieu Jean
Woburn,MA
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Recovery Officer Bank
Jean Paul
09.2017 - 10.2023
- responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- pursue the debt owed by customers and businesses
Intern of the Ministry of Economy and Finance
State Institution
08.2016 - 09.2016
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted regular reviews of operations and identified areas for improvement.
- Conducted extensive research for startup company projects.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Science - Accounting
Universite Autonome De Port Au Prince
Hinche, Haiti09.2016
Certificat - Human Resource Management
Succes Haiti
Haiti07.2019
Certificat - Business Management
Success Haiti
Haiti05.2019
Certificat - On Business Growth
Success Haiti
Haiti08.2018
Certificat - Census of Built Properties And Businesses For Tax
FAES
HAITI05.2012
Skills
- Conflict Resolution
- Organizational Skills
- Negotiation and Resolution
- Customer Relationship Management
- Basic Mathematics
- Attention to Detail
- Verbal Communication
- Friendly, Positive Attitude
- Customer Service
- Excellent Communication
Play Guitar, Watch Soccer
I love this feelings when i take my guitar and play music , I feel good, relaxed and i feel i fell i am in another world. music is my passion.
I like to watch Soccer, I like this vibe When you Support a team and you enjoy this moment with your family, your friends when your team has win, and sometimes to listen a soccer debate.
Timeline
Recovery Officer Bank
Jean Paul
09.2017 - 10.2023
Intern of the Ministry of Economy and Finance
State Institution
08.2016 - 09.2016
Bachelor of Science - Accounting
Universite Autonome De Port Au Prince
Certificat - Human Resource Management
Succes Haiti
Certificat - Business Management
Success Haiti
Certificat - On Business Growth
Success Haiti
Certificat - Census of Built Properties And Businesses For Tax
FAES
Similar Profiles
KONSTANTINOS KATALAKINOSKONSTANTINOS KATALAKINOS
Secrétaire particulier at Jean Paul GaultierSecrétaire particulier at Jean Paul Gaultier
Christian JimenezChristian Jimenez
Cgs General Distribution Inc at Jean Paul JimenezCgs General Distribution Inc at Jean Paul Jimenez
Jessica McCarthyJessica McCarthy
Esthetician /Professional Laser Technician at Jean Paul Spa and SalonsEsthetician /Professional Laser Technician at Jean Paul Spa and Salons