Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercy Cabrera

Glenolden,PA

Summary

Maintained high standards of customer service during high-volume, fast-paced operations. Communicated clearly and positively with coworkers and management.

Exceptionally focused and reliable with a solid customer service record and superb attention to detail. Flexible scheduling availability to include evenings, weekends, and special events as required.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Isreal Eduvie
12.2020 - 12.2022
  • Monitored food quality and freshness throughout day.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Developed and maintained positive relationships with customers to enhance service.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Adjusted food preparation methods in accordance with customer requests.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Education

GED - Social Sciences

Paramount Christian College
Nigeria
06.2023

Skills

    Customer Service

    Cooking

    Physical stamina

    Active listening

    Adaptability

Timeline

Food Service Worker

Isreal Eduvie
12.2020 - 12.2022

GED - Social Sciences

Paramount Christian College
Mercy Cabrera