Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercy Escalona

Miami,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Miami Center For Advance Cardiology
Miami Beach, FL
03.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Costumer Service

Eulen America
Miami, FL
08.2018 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

ITC INTERNACIONAL TRAINING CAREERS

Skills

  • Type Software Proficiency

Timeline

Front Desk Receptionist

Miami Center For Advance Cardiology
03.2022 - Current

Costumer Service

Eulen America
08.2018 - 03.2022

ITC INTERNACIONAL TRAINING CAREERS
Mercy Escalona