MERCY Kiabuthi
Salem,Oregon
Summary
Highly competent Health care worker with vast experience in managing office operations, including handling multi-line phone systems in a busy hospital setting and greeting visitors,handling patient discharge co-ordination. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Haven Health sky Harbor
Phoenix , AZ
2024.01 - 2024.06
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Updated daily log book with information about visitors entering the premises.
- Prepared welcome packages for new hires.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted with special projects assigned by management when required.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Social Services Assistant
Haven Health of sky Harbor
Phoenix , AZ
2023.08 - 2024.01
- Maintained confidential records of client information according to agency policies and procedures.
- Conducted home visits to assess client needs and provide counseling services.
- Created reports summarizing data related to client demographics, outcomes, program activities.
- Provided guidance and referrals for clients seeking additional resources outside of the organization's scope.
- Coordinated transportation arrangements for clients needing access to medical appointments or job interviews.
- Served as a liaison between clients, families, external agencies, and other stakeholders.
Respiratory Therapist
Allegiant of phoenix
Phoenix , AZ
2018.03 - 2023.08
- Performed diagnostic tests such as arterial blood gas analysis, pulmonary function testing and sleep studies.
- Participated in continuing education programs to maintain knowledge of current trends in respiratory therapy practices.
- Monitored patient progress to determine effectiveness of treatments and made necessary adjustments.
- Consulted with physicians about potential problems related to prescribed respiratory therapies or medications.
- Assessed patient's response to therapeutic interventions by observing physical conditions or interpreting test results.
- Provided emergency care when required including performing cardiopulmonary resuscitation.
- Ensured all regulatory requirements were met within scope of practice guidelines set forth by governing agencies.
- Assisted physicians with intubations, bronchoscopies, thoracenteses and other procedures.
- Administered medication, monitored vital signs and assisted in the delivery of medical gases to patients.
- Identified high risk situations such as airway obstruction or inadequate ventilation and took appropriate action.
- Prepared reports summarizing the patient's progress towards established goals for review by the physician.
- Developed individualized plans of care based on assessment findings, patient needs and physician orders.
Respiratory Therapist Team Lead
Montecito Post Acute Care And Rehabilitation
Mesa , Arizona
2018.08 - 2022.08
- Participated in quality improvement initiatives aimed at improving overall patient outcomes.
- Managed workflow by assigning duties to staff members based on skill level and availability.
- Coordinated with other departments within the healthcare facility to ensure quality patient care.
- Assisted in training new respiratory therapists on the team, providing guidance as needed.
- Developed and implemented policies and procedures related to respiratory therapy services.
- Responded promptly to customer inquiries or complaints regarding respiratory therapy services.
- Participated in meetings with hospital administration regarding budgeting decisions for the department.
- Analyzed data collected from patient treatment plans and made recommendations for improvement accordingly.
- Collaborated with physicians, nurses, and other healthcare professionals in order to provide optimal patient care.
- Conducted regular performance reviews for direct reports and provided feedback in order to improve job performance.
- Facilitated communication between staff members across different shifts in order to ensure continuity of care.
Education
Bachelor of Science - Respiratory Therapy
PIMA MEDICAL INSTITUte Mesa
Mesa, AZ2016-11
Bachelor of Arts - Business Administration And Management
Jomo Kenyatta University
Nairobi Kenya2009-08
Skills
- HIPAA
- Electronic Health Records
- Medical Terminology
- Respiratory Therapist
- ventilator management
- Analytics
- Patient Care
- Medical Administration
- Power BI
- MS 365 Suite
- MS Excel Advanced
- SSMS
- SQL Server
- PICC lines management
Affiliations
- Running
- Hiking
Languages
English
Professional
Swahili
Professional
Accomplishments
- Three year holder employee of the year.
Certification
- ACLS
- BLS
- DIP IV Ultra sound guide certified
- CNA certified
- Critical care management in respiratory care
- SQL data base mngnt certified
Timeline
Receptionist
Haven Health sky Harbor
2024.01 - 2024.06
Social Services Assistant
Haven Health of sky Harbor
2023.08 - 2024.01
Respiratory Therapist Team Lead
Montecito Post Acute Care And Rehabilitation
2018.08 - 2022.08
Respiratory Therapist
Allegiant of phoenix
2018.03 - 2023.08
Bachelor of Science - Respiratory Therapy
PIMA MEDICAL INSTITUte Mesa
Bachelor of Arts - Business Administration And Management
Jomo Kenyatta University
- ACLS
- BLS
- DIP IV Ultra sound guide certified
- CNA certified
- Critical care management in respiratory care
- SQL data base mngnt certified
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