Dedicated, caring, patient-focused Nursing Assistant with a willingness to contribute and learn new skills within the healthcare industry while providing outstanding service to patients or clients
Hi, I’m
Mercy Muturi
Jacksonville,FL
Summary
Overview
13
years of professional experience
Work History
Senior Helpers
Home Care Assistant
03.2023 - Current
Job overview
- Provided care companionship through conversations, help with hobbies, meal preparation
- Assisted with diet monitoring per client’s restrictions, walking, personal hygiene care, and other activities of daily living
- Performed healthcare-related tasks, such as monitoring vital signs and medication reminders, under direction of registered nurses or family members
- Assisted self-directing clients with transfers and ambulation including use of cane, walker and wheelchair
Comfort Keepers
Home Care Assistant
11.2022 - Current
Job overview
- Monitored patient condition by observing physical & mental condition, intake, output & exercise
- Supported patients by providing housekeeping, laundry services, shopping for food, & other household requirements
- Assisted patients by providing personal services, such as bathing, dressing & grooming
- Maintained safe, secure & healthy patient environment by following asepsis standards & procedures, maintained security precautions, and following prescribed dietary requirements and nutritional standards
Family Member
Personal Caregiver
06.2022 - Current
Job overview
- Assisted with self-administered medications and created a weekly log to keep track of the medication, doses, & time administered
- Supported family member with mental support and physical activities to accomplish quality of life and sustain needs
- Monitored the vital signs, symptoms, weight, and tracked behaviors to keep homecare Nurse well-informed on the progress or changes in health status
- Cooked heart-healthy diet low sodium meals as advised by doctor(s) to support nutritional needs
Cross Country Mortgage
Non-Agency Underwriter
04.2022 - 09.2022
Job overview
- Evaluated loan applications for risks & various criteria such as investor requirements, accuracy, consistency
- Reviewed and analyzed borrower profiles, residential appraisals, credit reports, title reports, insurance, income documentation, and assets, including complex business returns and financials
- Managed individual pipeline on a daily basis by completing new underwriting reviews, condition reviews, and other underwriting tasks within established turn times
- Communicated effectively and engaged proactively with loan originators, processors, branch managers, funders, and post-closers in regards to loan decisions, assignment of loan conditions, investor guidelines/documentation requirements, and possible loan scenarios
- Consistently accessed third-party services (valuation, fraud, compliance) & provided valuable input for loan decisions
Guaranteed Rate Affinity
Correspondent Jumbo Mortgage Underwriter
12.2020 - 03.2022
Job overview
- Conducted comprehensive underwriting reviews on conventional residential mortgage loans ensuring adherence with company and investor guidelines
- Examined credit, income, asset, title, insurance, and appraisal documentation and independently issued sound lending decisions on loan amounts up to $2,500,000
- Managed escalations from Loan Originators, Processors, and Coordinators through effective communication; worked through issues and sought alternatives for loans not meeting guidelines
JPMorgan Chase
Senior Underwriter
10.2012 - 11.2020
Job overview
- Reviewed submitted files for accuracy, capital, character, to ensure loans met all program and product specifications adherence to Chase credit policy and agency guidelines
- Consulted with the investor's processing and closing department to ensure that all underwriting conditions were met prior to funding the loan
- Remain informed of all Agency regulations, requirements, and Correspondent policies by utilizing the AllRegs database
- Acted as a mentor for new underwriters and supported the transition by giving timely feedback with areas of improvement
Sanford Brown Institute
Medical Assistant Program
06.2010 - 05.2011
Job overview
- Relevant Coursework: Autoclaving , phlebotomy, vital signs, pharmacology, urinalysis testing, record patient history and personal information, medical terminology
Education
CNA Certificate, CPR Certified, OSHA Training, HIPAA, Caring for Persons with Dementia: Behavior and Communication, Alzheimer's Disease and Related Disorders: Activities of Daily Living, HIV/AIDS Training for the Care Provider, Medication Management Assistance
University Overview
Florida State College of Jacksonville
Business Specialist Certificate Program
University Overview
Sanford Brown InstituteJacksonville, FL
Medical Assistant Diploma
05.2011
University Overview
Skills
- Active listening, Managing multiple priorities,
- Companionship and Emotional Support
- Detail-Oriented,
- Medical teamwork, Building strong relationships,
- Quickly learn new concepts & readily adapt to change,
- MS Office, Word, Excel, PowerPoint
- Medical Terminology
- Aseptic Techniques
- Patient Rights
Timeline
Home Care Assistant
Senior Helpers
03.2023 - Current
Home Care Assistant
Comfort Keepers
11.2022 - Current
Personal Caregiver
Family Member
06.2022 - Current
Non-Agency Underwriter
Cross Country Mortgage
04.2022 - 09.2022
Correspondent Jumbo Mortgage Underwriter
Guaranteed Rate Affinity
12.2020 - 03.2022
Senior Underwriter
JPMorgan Chase
10.2012 - 11.2020
Medical Assistant Program
Sanford Brown Institute
06.2010 - 05.2011
CNA Certificate, CPR Certified, OSHA Training, HIPAA, Caring for Persons with Dementia: Behavior and Communication, Alzheimer's Disease and Related Disorders: Activities of Daily Living, HIV/AIDS Training for the Care Provider, Medication Management Assistance
Florida State College of Jacksonville
Business Specialist Certificate Program
Sanford Brown Institute
Medical Assistant Diploma
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