Mercy Naylor
Richmond,Va,VA
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
3
3
years of professional experience
Work History
Security Officer
GardaWorld Security
08.2024 - 04.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Cashier
Hudson News
05.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Sales Associate
Rue 21
01.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Education
High School Diploma -
Varina High School
Richmond,Va06-2022
Skills
- Report writing
- Incident reporting
- Computer skills
- General security
- Surveillance monitoring
- Theft prevention training
Timeline
Security Officer
GardaWorld Security
08.2024 - 04.2025
Cashier
Hudson News
05.2023 - 07.2024
Sales Associate
Rue 21
01.2022 - 03.2023
High School Diploma -
Varina High School
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