Meredith Burgess
New York,NY
Summary
Proactive, hard-working, positive and empathetic professional with 10 years of sales and account management experience. Recognized for achieving and exceeding goals, being a team player and building loyal client partnerships. Passionate about providing superior client service, connecting with others, learning and growing as a sales professional and finding win-win solutions.
Overview
14
14
years of professional experience
Work History
SENIOR ACCOUNT DIRECTOR
EMARKETER
01.2022 - Current
- Responsible for renewing and upselling around 30 enterprise clients with a book worth about $1.8 Million
- Consistent top performer having achieved President's Club 2 out of the past 3 years for hitting or exceeding quota
- In 2023, achieved a recapture rate of 106%
- Cultivate strong, multi-threaded relationships within client organizations to gain valuable insights into challenges affecting their businesses and how we can help solve for those challenges
- Create long-term partnerships and value that lead to customer satisfaction and increased revenue
- Attend customer meetings and conferences as company representative
- Internal peer group leader responsible for scheduling and leading calls with a small group of other account directors to talk through creative strategies to reach our goals and tackle challenges
CORPORATE ACCOUNT DIRECTOR
EMARKETER
03.2019 - 12.2021
- Responsible for maintaining and upselling around 25 clients with a book worth about $1.5 Million
- Qualified for 1 of 10 spots in the inaugural President's Club
- Proactively met with Director level and above contacts to understand their business challenges, goals and how our research can help
- Created opportunities through relationships and prospecting to broaden EMARKETER's presence within the client's organization
- Attended industry events to meet with senior level clients and prospective new clients
- Described by managers as a strong communicator and relationship builder, proactive, coachable, dedicated, a team player and goal-oriented.
ACCOUNT MANAGER, MID-MARKET
EMARKETER
05.2018 - 03.2019
- Responsible for maintaining and upselling around 30 clients with a book worth about $700,000
- Maintained existing revenue and up-sold existing clients while seeking new business opportunities through client meetings, events
- Two years in a row was the first on the team to close out my book of business for the year
- Explained product features and demonstrated operation to educate customers and close sales.
DIRECTOR, SALES
EMARKETER
06.2016 - 05.2018
- Sold annual research subscriptions to brands, marketing, advertising and retail organizations
- Ranked in top 10 every year by generating $448,000 worth of revenue by acquiring notable clients like Southwest Airlines, CDW, Total Wine & More
- Responsible for understanding clients and organizations to prescriptively help with their business goals and demonstrate how our product can help
- Oversaw sales process through entire funnel, while leveraging resources such as Salesforce, LinkedIn and PowerBi
- Seen a resource to team members because of internal network created throughout the organization.
ACCOUNT EXECUTIVE, LATIN AMERICA
Audio Network US
07.2015 - 06.2016
- Sell music licenses to LATAM and US Hispanic advertising and corporate clients
- Doubled licensing sales during fiscal year 2014-2015
- Support clients through strategic and creative music sourcing for their productions
- Proactively initiate meetings with new and existing clients to review and discuss new opportunities for collaboration
- Co-lead and collaboration with team on events, campaigns and process improvements to scale efforts across agencies and partners.
LICENSING COORDINATOR
Audio Network
10.2013 - 06.2015
- Provided support for the 6 person U.S sales team and reported directly to the VP of Sales
- Assisted Spanish speaking clients with inquiries regarding licensing, pricing, resources and collaboration
- Collaborated with marketing to create LATAM specific campaigns.
REGIONAL SALES MANAGER
The ARIA Group
06.2012 - 10.2013
- Oversaw sales and client relationships for multiple HVAC companies in the New York/New Jersey area
- Partnered with distributors and manufacturers in creating sales goals, product events and seasonal campaigns
- Introduced new product lines to purchasing agents and managed existing inventory
- Coordinated logistics for visiting national sales managers, trainers and distributors for trade shows, open houses and offsite events.
FACILITATOR
U.S. Peace Corps
03.2010 - 05.2012
- Conducted a three-month rural community diagnostic through formal interviews, SWOT analyses, research and observation to assess community needs and priorities, and develop a work plan
- Co-facilitated meetings and activities for numerous community groups including senior citizens, children, high school students and women
- Taught English classes in the community and alongside a teacher in the local high school
- Solicited and received grants for multiple community projects
- Attended various workshops on project design management and grant writing
- Served on the Volunteer Advisory Committee as a regional representative.
Education
Bachelor of Arts - Psychology
University of Mississippi
University, MS05.2009
Skills
- Relationship Building
- Solution Selling
- Client Onboarding
- Team Player
- Salesforce
- LinkedIn Sales Navigator
- Docusign
- Slack
- Zoom
- Teams
- Product positioning
Languages
Spanish
Professional Working
Timeline
SENIOR ACCOUNT DIRECTOR
EMARKETER
01.2022 - Current
CORPORATE ACCOUNT DIRECTOR
EMARKETER
03.2019 - 12.2021
ACCOUNT MANAGER, MID-MARKET
EMARKETER
05.2018 - 03.2019
DIRECTOR, SALES
EMARKETER
06.2016 - 05.2018
ACCOUNT EXECUTIVE, LATIN AMERICA
Audio Network US
07.2015 - 06.2016
LICENSING COORDINATOR
Audio Network
10.2013 - 06.2015
REGIONAL SALES MANAGER
The ARIA Group
06.2012 - 10.2013
FACILITATOR
U.S. Peace Corps
03.2010 - 05.2012
Bachelor of Arts - Psychology
University of Mississippi
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