Meredith Carpenter
Richmond,VA
Summary
Healthcare capital equipment professional adept at managing large-scale projects, ensuring timely delivery and implementation. Strong relationship management skills enhance customer satisfaction through effective negotiation and collaboration with sales teams and manufacturers, while identifying and capitalizing on growth opportunities within existing accounts.
Overview
7
7
years of professional experience
Work History
Capital Equipment Specialist
McKesson Medical-Surgical
04.2022 - Current
- Manage large-scale capital equipment projects, including new construction and facility renovations, by coordinating equipment planning, organizing product requirements, placing orders, and ensuring on-time delivery to meet customer opening and project deadlines.
- Manage relationships with healthcare customers to facilitate capital equipment ordering, delivery, and implementation
- Act as a central point of coordination between field sales, inside sales, and manufacturer partners to move opportunities forward and keep projects on track
- Collaborate with customers to identify gaps in equipment usage and uncover growth opportunities across product categories
- Negotiate pricing with manufacturers to align solutions with customer needs, budgets, and clinical requirements
- Maintain CRM activity to track opportunities, manage pipeline, and support territory forecasting and visibility
Account Manager Field Sales Development Program
McKesson Medical-Surgical
01.2022 - 04.2022
- Prospected and cold called zero-based and low-spend accounts to identify new opportunities and increase customer engagement within territory
- Tracked opportunities and managed pipeline in CRM to ensure territory visibility
- Collaborated with internal teams to enhance account management for customer accounts
Assistant Manager/Senior Account Specialist
Enterprise Truck Rental
07.2020 - 01.2022
- Developed new business by positioning rental fleet solutions as cost-effective alternatives to ownership, negotiating contracts and pricing aligned to customer needs while tracking interactions and opportunities in CRM
- Managed commercial accounts utilizing rental fleet programs, supporting operations and fostering strong relationships that enhanced customer satisfaction
- Assisted in leading daily branch operations, supporting team performance and training, while working alongside team members to help close new business and expand existing accounts
- Maintained relationships through regular check-ins, coordinating preventative maintenance (PM services) and managing vehicle swaps to ensure smooth operations
- Recognized as 'Best of the Best' four times (February, March, April, August) for top sales performance and new business growth
Managers Assistant/Management Trainee/Intern
Enterprise Rent-A-Car
05.2019 - 07.2020
- Completed the Enterprise Internship and Management Trainee programs, gaining hands-on experience in sales, customer service, and branch operations
- Coordinated operations across home city branches and Orlando/Sanford airport locations, optimizing fleet availability to meet daily rental demand
- Facilitated rental process for customers, executing contracts across multiple systems and identifying upsell opportunities for vehicle upgrades and protection products
- Trained new employees and supported team operations to enhance customer experience
Education
Bachelor's Degree - Business Administration and Management
University of North Florida
Jacksonville, FL01-2019
Associate's Degree - Business Administration and Management
Valencia Community College
Orlando, FL01-2017
Skills
- Capital Equipment Sales
- Capital equipment planning
- Project Management
- Pipeline Management
- Forecasting
- Customer Relationship Management
- Account Management
- Territory Growth
- Cross-functional coordination
- CRM systems
- Cross-Functional Training
- Problem Solving
Timeline
Capital Equipment Specialist
McKesson Medical-Surgical
04.2022 - Current
Account Manager Field Sales Development Program
McKesson Medical-Surgical
01.2022 - 04.2022
Assistant Manager/Senior Account Specialist
Enterprise Truck Rental
07.2020 - 01.2022
Managers Assistant/Management Trainee/Intern
Enterprise Rent-A-Car
05.2019 - 07.2020
Bachelor's Degree - Business Administration and Management
University of North Florida
Associate's Degree - Business Administration and Management
Valencia Community College