Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Meredith Franklin

Tallahassee

Summary

Dynamic customer service professional with a proven track record at Target, excelling in time management and performance optimization. Recognized for enhancing customer loyalty through personalized service and efficient transaction handling. Adept at maintaining accuracy in high-pressure environments, ensuring client satisfaction while managing complex orders and inquiries. Loves and practices the fine arts, with a surprising codex of niche facts and points of reference.

Overview

8
8
years of professional experience

Work History

Front End Associate

Target
11.2020 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Contributed to a positive work environment by actively participating in team meetings, training sessions, and performance evaluations.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.

Senior Sandwich Artist

SUBWAY®Restaurants
08.2018 - 11.2020
  • Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
  • Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
  • Maintained consistency in product quality by regularly reviewing company standards and implementing necessary adjustments in food handling.

Insurance Receptionist

Franklin Insurance Agency
05.2017 - 05.2018
  • Ensured accuracy in data entry tasks, minimizing errors and ensuring complete record-keeping for clients'' accounts.
  • Proactively communicated with policyholders regarding upcoming renewals or changes in coverage options, ensuring they were well-informed about their choices.
  • Consistently maintained courteous phone etiquette when engaging with callers seeking assistance.
  • Enhanced office organization by maintaining updated client files and records.
  • Assisted in the resolution of client issues, demonstrating empathy and professionalism at all times.
  • Maintained a high level of confidentiality when handling sensitive client information.

Education

Lawton Chiles High School
Tallahassee, FL

Skills

  • Customer service
  • Time management
  • Performance optimization
  • Merchandising and display assembly
  • Web accessibility standards
  • Digital illustration
  • Superb attention to detail
  • Client relationships
  • Sales strategies
  • Artistic collaboration
  • Art composition
  • Traditional fine art skills

Interests

  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography and photo editing
  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things

Timeline

Front End Associate

Target
11.2020 - Current

Senior Sandwich Artist

SUBWAY®Restaurants
08.2018 - 11.2020

Insurance Receptionist

Franklin Insurance Agency
05.2017 - 05.2018

Lawton Chiles High School

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