Reliable and hardworking employee with multiple years’ experience of working with cash, stocking shelves, and providing excellent customer service. Highly organized, personable, and proactive. Works well within teams and individually.
Overview
7
7
years of professional experience
Work History
Customer Service Representative/Bank Teller
FNB Bank, Inc
07.2021 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
Developed strong customer relationships to encourage repeat business
Demonstrated excellent communication skills in resolving product and consumer complaints.
Cashier/Office
Milleson's Walnut Grove Campground
04.2017 - Current
Greeted customers promptly and responded to questions
Maintained work area and kept cash drawer organized
Checked inventory and stocked shelves as needed
Answered phone calls and helped customers make reservations over the phone
Helped get ready for events and run events
Checked customer's in and directed them toward their campsite
Cleaned bathrooms and outside areas.
Education
Bachelor of Science in Business Administration -
Shepherd University
Shepherdstown, West Virginia
12.2024
High School Diploma -
Hampshire High School
Romney, West Virginia
05.2021
Skills
Retail sales customer service
Product organization
Adaptive team player
Problem-solving abilities
Conflict mediation
Cash handling
Customer Service
Leadership Experience
Delta Zeta Kappa Mu Vice President of Administration & Parliamentarian | 12/2022 -12/2023
Delta Zeta Kappa Mu Vice President of New Member Education | 12/2023 -Present