Meredith Niemi
Tulsa,OK
Summary
As a collaborative leader, I am dedicated to fostering an engaged and empowering work culture. With my articulate and energetic personality, I am results-driven and passionate about building strong relationships and providing top-quality service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Long Term Substitute Teacher
Riverfield Country Day School
03.2023 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Developed creative instructional strategies to keep students engaged and motivated.
- Collaborated with other educators to plan and review instruction.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Store Manager
Lovisa
03.2022 - 02.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Massage Therapist
Omni Oasis Spa & Massage
01.2021 - 08.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Massage Therapist
Spa Reviel
09.2019 - 11.2020
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
Sales Associate
JoS. A Bank
07.2018 - 12.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
Assistant Manager/Sales Associate
SOMA Intimate Apparel
10.2016 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Restaurant Floor Manager
Dalesandros Restaurant
04.2009 - 09.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Applied Science - Sociology And Anthropology
05.2025
Skills
- Critical Thinking
- Multitasking and Prioritization
- Works Well Under Pressure
- Decision-Making
- Active Listening
- Problem-Solving
- Computer Skills
- Basic Life Support Understanding
- Teamwork and Collaboration
- Verbal and Written Communication
- Information Documentation
Certification
- Massage Therapy License
- Food Handler Certification
Assessments
- Work style: Reliability, Proficient, 01/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Spreadsheets with Microsoft Excel, Completed, 12/01/20, Knowledge of various Microsoft Excel features, functions, and formulas
- Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity
Timeline
Long Term Substitute Teacher - Riverfield Country Day School
03.2023 - Current
Store Manager - Lovisa
03.2022 - 02.2023
Massage Therapist - Omni Oasis Spa & Massage
01.2021 - 08.2021
Massage Therapist - Spa Reviel
09.2019 - 11.2020
Sales Associate - JoS. A Bank
07.2018 - 12.2019
Assistant Manager/Sales Associate - SOMA Intimate Apparel
10.2016 - 02.2018
Restaurant Floor Manager - Dalesandros Restaurant
04.2009 - 09.2017
Tulsa Community College - Associate of Applied Science, Sociology And Anthropology
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