Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline

Meredith Niemi

Tulsa,OK

Summary

As a collaborative leader, I am dedicated to fostering an engaged and empowering work culture. With my articulate and energetic personality, I am results-driven and passionate about building strong relationships and providing top-quality service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Long Term Substitute Teacher

Riverfield Country Day School
03.2023 - Current
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Developed creative instructional strategies to keep students engaged and motivated.
  • Collaborated with other educators to plan and review instruction.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.

Store Manager

Lovisa
03.2022 - 02.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Massage Therapist

Omni Oasis Spa & Massage
01.2021 - 08.2021
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.

Massage Therapist

Spa Reviel
09.2019 - 11.2020
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.

Sales Associate

JoS. A Bank
07.2018 - 12.2019
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Assistant Manager/Sales Associate

SOMA Intimate Apparel
10.2016 - 02.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Restaurant Floor Manager

Dalesandros Restaurant
04.2009 - 09.2017
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Associate of Applied Science - Sociology And Anthropology

Tulsa Community College, Tulsa, OK
05.2025

Skills

  • Critical Thinking
  • Multitasking and Prioritization
  • Works Well Under Pressure
  • Decision-Making
  • Active Listening
  • Problem-Solving
  • Computer Skills
  • Basic Life Support Understanding
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Information Documentation

Certification

  • Massage Therapy License
  • Food Handler Certification

Assessments

  • Work style: Reliability, Proficient, 01/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Spreadsheets with Microsoft Excel, Completed, 12/01/20, Knowledge of various Microsoft Excel features, functions, and formulas
  • Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity

Timeline

Long Term Substitute Teacher - Riverfield Country Day School
03.2023 - Current
Store Manager - Lovisa
03.2022 - 02.2023
Massage Therapist - Omni Oasis Spa & Massage
01.2021 - 08.2021
Massage Therapist - Spa Reviel
09.2019 - 11.2020
Sales Associate - JoS. A Bank
07.2018 - 12.2019
Assistant Manager/Sales Associate - SOMA Intimate Apparel
10.2016 - 02.2018
Restaurant Floor Manager - Dalesandros Restaurant
04.2009 - 09.2017
Tulsa Community College - Associate of Applied Science, Sociology And Anthropology

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Meredith Niemi