Meredith Ramos

Amazon Music - Artist and Label Products and Services

• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Prioritized roadmap in order to achieve product goals and metrics.
• Updated customers and senior leaders on progress and roadblocks.

Amazon Music - Artist and Label Products and Services

Amazon Music - Global Industry Project Management

• Managed several operational efficiency initiatives across the global Artist and Label Relations team
• Created strategy to develop and implement project management and customer relationship management tool for global Artist and Label Relations team
• Conducted discovery across 12 territories to define requirements for project management and customer relationship management tool
• Contracted consulting company to support design and development of custom Salesforce Sales Cloud environment for the global Artist and Label Relations team

Amazon Music - Amazon Originals

• Managed Amazon Music Original tracks weekly releases
• Oversaw all aspects of the release post production including track ingestion, voice optimization, search, social, merchandising, reporting and vendor payment
• Optimized operations across several processes including high-level tracking of Amazon Originals and Artist Relations projects, the Originals vendor payment process, tracking of the Artist Relations budget and documentation of all Amazon Original standard operating procedures

Amazon Music

• Supported Vice President of Amazon Music, Vice President of Marketing and Business Intelligence, Director of Music Industry

Amazon Restaurants and Tickets

• Supported Vice President of Amazon Restaurants and Tickets, Director of Amazon Restaurants

Amazon Restaurants and Tickets

• Supported Vice President of Amazon Restaurant and Tickets, Director of Amazon Restaurants