Meredith Wheat
North Little Rock,AR
Summary
Dynamic and results-driven professional with extensive experience in high-volume dining at Local Lime. Proven ability to enhance customer satisfaction through strong multitasking and effective conflict resolution. Recognized for increasing table turnover rates and fostering a collaborative team environment, ensuring a seamless dining experience for all guests.
Overview
8
8
years of professional experience
Work History
Waitress Supervisor
Local Lime
03.2021 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Waitress
Chili's Bar and Grill
12.2020 - 03.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Dog Trainer
Amie's Dog Grooming
12.2016 - 09.2018
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Maintained clean training arena for group classes.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
Education
Avilla Christian Academy
Alexander,AR05.2018
Skills
- Strong multitasking
- Customer service
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Handling complaints
- Service prioritization
- Complex Problem-solving
- Complaint resolution
- Time management
- High volume dining
- Upselling techniques
- Sales techniques
- Order management
- Guest relations management
- Item promotion
- Conflict resolution
- Reliability and punctuality
- Physical stamina
- Stress management
- Price memorization
- Serving expertise
- Behavior modification
- Creative problem solving
- Work ethic
- Detail orientation
- Vigilant and watchful
- Criminal law understanding
- Team player
- Active listening
- Adaptable and flexible
- Data entry
Timeline
Waitress Supervisor
Local Lime
03.2021 - Current
Waitress
Chili's Bar and Grill
12.2020 - 03.2021
Dog Trainer
Amie's Dog Grooming
12.2016 - 09.2018
Avilla Christian Academy
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