Meredyth McCormick
Hedgesville,WV
Summary
Dedicated and highly skilled Registered Medical Assistant with a proven track record of providing exceptional patient care and administrative support. As a Physician Practice Coordinator, effectively managed healthcare operations while fostering a positive work environment. With an associate degree in medical assisting and ongoing pursuit of a bachelor's degree in healthcare administration, committed to continuously enhancing expertise and contributing to the advancement of healthcare services. Extensive experience, commitment to patient satisfaction, and drive for excellence make a valuable asset in the medical field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Physician Practice Coordinator
Valley Health Family Medicine & Multispecialty
11.2021 - Current
- Full time 40 hours a week
- Maintain inventory of office and medical supplies, complete ordering of supplies
- Vaccine tracking including the use of Vaccine for Children
- Work with the office manager and operations manager to maintain a healthy work environment for staff
- Handle patient complaints and staff conflicts
- Verify policies and procedures are enforced
- Working closely with the providers to ensure a smooth workflow
- Triaging patient's and updating electric medical record using Epic
- Scheduling lunches for providers with outside vendors.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
Medical Assistant
Valley Health Family Medicine & Multispecialty
02.2021 - 11.2021
- Full time 40 hours a week
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Patient Service Representative
Valley Health Family Medicine | Tavern Road
05.2020 - 02.2021
- Full time 40 hours a week
- Greet and log in patients arriving at office or clinic
- Contact medical facilities or departments to schedule patients for tests or admission
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Schedule appointments for patients
- Retrieve patient medical records for physicians, technicians, or other medical personnel
- Protect the security of medical records to ensure that confidentiality is maintained
- Generated and distributed monthly reports and calendars
- Worked one on one with providers, assisted with their scheduled patients and the needs of the patients.
Receptionist/Shampoo Assistant
Shear Bliss Salon
06.2017 - 03.2020
- Part time 20 hours a week
- Schedule client appointments
- Keep work stations clean and sanitize tools such as scissors and combs
- Operate cash registers to receive payments from patrons
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment
- Inventoried, ordered and stocked salon product line
- Assisted the stylist in mixing, applying and removing hair color
- Answered a high-volume, multi-line telephone promptly and courteously
- Handled guest complaints calmly and professionally
- Maintained the front desk workstation by keeping it clean and free of personal items
- Called clients to confirm upcoming appointments.
Receptionist/Shift Leader
Serenity Day Spa & Salon
04.2016 - 06.2017
- Part time 15-20 hours a week
- Schedule guest appointments
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements
- Maintain client databases
- Answered a high-volume, multi-line telephone promptly and courteously
- Handled guest complaints calmly and professionally
- Managed spa autonomously during manager's vacation and while hiring new management staff
- Maintained the front desk workstation by keeping it clean and free of personal items
- Processed guest credit card information for salon services
- Called clients to confirm upcoming appointments
- Restocked linen and laundry in all areas of the spa
- Provided clients with detailed instructions on how to fill out intake forms.
Restaurant Team Member
Pizza Montese
06.2015 - 04.2016
- Part time 15-20 hours a week
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
Bachelor of Healthcare Administration - Healthcare Administration
American Public University
Charles Town, WV04.2025
Associates Degree in Medical Assisting - Applied Science
Blue Ridge Community and Technical College
Martinsburg, WV05.2020
Skills
- Administrative Leadership
- Multitasking and Organization
- Microsoft Office
- HIPAA Compliance
- Medical terminology knowledge
- EMR / EHR
- Patient-focused care
- Professionalism and Ethics
Certification
- Registered Medical Assistant
- BLS Provider
Timeline
Physician Practice Coordinator
Valley Health Family Medicine & Multispecialty
11.2021 - Current
Medical Assistant
Valley Health Family Medicine & Multispecialty
02.2021 - 11.2021
Patient Service Representative
Valley Health Family Medicine | Tavern Road
05.2020 - 02.2021
Receptionist/Shampoo Assistant
Shear Bliss Salon
06.2017 - 03.2020
Receptionist/Shift Leader
Serenity Day Spa & Salon
04.2016 - 06.2017
Restaurant Team Member
Pizza Montese
06.2015 - 04.2016
Bachelor of Healthcare Administration - Healthcare Administration
American Public University
Associates Degree in Medical Assisting - Applied Science
Blue Ridge Community and Technical College
- Registered Medical Assistant
- BLS Provider
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