Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Stayton

Gunnison,CO

Summary

To continue to provide exceptional customer service in a field I am passionate about and to make a positive contribution to Gunnison County.

Effective professional with 20+ years experience in customer service. I have demonstrated an ability to train, support, and develop relationships with clients and co-workers. I maintain an eagerness to tackle new challenges and responsibilities, and am able to transition to other areas of customer care with focus and ease.

Overview

22
22
years of professional experience

Work History

Receptionist

Gunnison Valley Family Physicians/GVH Family Medicine
08.2014 - Current
  • Manage Front desk operations, ensuring smooth patient check-ins and appointment scheduling
  • Maintain accurate patient records, enhancing data integrity and accessibility
  • Including insurance eligibility and cross referencing past due balances with our billing software
  • Coordinate with medical staff to streamline patient flow with appropriate paperwork and reduce wait times
  • Handle billing inquiries, contributing to efficient financial operations
  • Fostering a welcoming environment with true compassion where every patient feels like they have a voice and are heard to enhance overall patient satisfaction
  • Part of the quality improvement team to process improvements, enhancing team efficiency, implement creative solutions to complex reporting challenges: ADT, Overdue Orders, Recalls: DM, HTN, WCC, HME etc
  • Detail oriented with a passion for reporting and statistics

Dealer Program Coordinator & National Phone Sales Manager

Western Horizon Resorts
01.2009 - 01.2014

Member Services Representative

Western Horizon Resorts
01.2007 - 01.2009

Resort Management Trainee

White Oaks Resort
06.2008 - 08.2008

Guest Services Representative

Western Horizon Resorts
01.2003 - 01.2007

Education

B.A. - Business Administrations: Management

Fort Lewis College
Durango, CO
05.2007

Skills

  • Patient Care Coordination
  • Appointment Organization
  • Experienced in Medical Billing Processes
  • Accurate Data Entry

Timeline

Receptionist

Gunnison Valley Family Physicians/GVH Family Medicine
08.2014 - Current

Dealer Program Coordinator & National Phone Sales Manager

Western Horizon Resorts
01.2009 - 01.2014

Resort Management Trainee

White Oaks Resort
06.2008 - 08.2008

Member Services Representative

Western Horizon Resorts
01.2007 - 01.2009

Guest Services Representative

Western Horizon Resorts
01.2003 - 01.2007

B.A. - Business Administrations: Management

Fort Lewis College
Lindsey Stayton