Lindsey Stayton
Gunnison,CO
Summary
To continue to provide exceptional customer service in a field I am passionate about and to make a positive contribution to Gunnison County.
Effective professional with 20+ years experience in customer service. I have demonstrated an ability to train, support, and develop relationships with clients and co-workers. I maintain an eagerness to tackle new challenges and responsibilities, and am able to transition to other areas of customer care with focus and ease.
Overview
22
22
years of professional experience
Work History
Receptionist
Gunnison Valley Family Physicians/GVH Family Medicine
08.2014 - Current
- Manage Front desk operations, ensuring smooth patient check-ins and appointment scheduling
- Maintain accurate patient records, enhancing data integrity and accessibility
- Including insurance eligibility and cross referencing past due balances with our billing software
- Coordinate with medical staff to streamline patient flow with appropriate paperwork and reduce wait times
- Handle billing inquiries, contributing to efficient financial operations
- Fostering a welcoming environment with true compassion where every patient feels like they have a voice and are heard to enhance overall patient satisfaction
- Part of the quality improvement team to process improvements, enhancing team efficiency, implement creative solutions to complex reporting challenges: ADT, Overdue Orders, Recalls: DM, HTN, WCC, HME etc
- Detail oriented with a passion for reporting and statistics
Dealer Program Coordinator & National Phone Sales Manager
Western Horizon Resorts
01.2009 - 01.2014
Member Services Representative
Western Horizon Resorts
01.2007 - 01.2009
Resort Management Trainee
White Oaks Resort
06.2008 - 08.2008
Guest Services Representative
Western Horizon Resorts
01.2003 - 01.2007
Education
B.A. - Business Administrations: Management
Fort Lewis College
Durango, CO05.2007
Skills
- Patient Care Coordination
- Appointment Organization
- Experienced in Medical Billing Processes
- Accurate Data Entry
Timeline
Receptionist
Gunnison Valley Family Physicians/GVH Family Medicine
08.2014 - Current
Dealer Program Coordinator & National Phone Sales Manager
Western Horizon Resorts
01.2009 - 01.2014
Resort Management Trainee
White Oaks Resort
06.2008 - 08.2008
Member Services Representative
Western Horizon Resorts
01.2007 - 01.2009
Guest Services Representative
Western Horizon Resorts
01.2003 - 01.2007
B.A. - Business Administrations: Management
Fort Lewis College
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