MEREGILDA CALDERON
Spring Hill,FL
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Reliable Medical Support professional with 20+ years of experience in medical field environment. Expertly assist with office operations and physician support by gathering patient information, and Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
32
32
years of professional experience
Work History
Medical Assistant
Access Healthcare.
Spring Hill, FL
07.2018 - Current
- Assisted with technical treatments and entered information in patient records and charts
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
- Used Eclinical and Caretracker software to process patient payments and update accounts
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Contributed to efficient office operations by triaging patients by severity of medical complaints.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Positioned patients for optimal comfort before procedures
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
- Reduced patient wait time by 70%
- Communicated with medical transcriptionists regarding patient medical records
- Monitored patient hemodynamic status during procedures using electrocardiograms
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Converted paper charts into digital files and uploaded to EMR system.
Care Coordinator
Visiting Angels.
Brooksville, FL
06.2016 - 06.2018
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Answered patient questions and provided take-home materials for further information
- Maintained adequate unit supplies to meet expected patient demands
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care
- Observed strict safety measures, including checking medication dosages before administration to patients
- Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
- Communicated with primary care physicians or emergency care providers to relay patient needs
- Administered oral, intramuscular and IV medications to patients and monitored responses
- Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
Caregiver
Senior Helpers.
Spring Hill, FL
11.2013 - 06.2016
- Monitored vital signs and medication use, documenting variances and concerning responses
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
- Assisted families in planning for meals and shopping for ingredients to meet nutritional plans
- Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters
- Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements
- Worked with supervisory medical staff to review cases and improve care
- Coordinated and administered medications and organized healthcare appointments to maintain optimal client health
- Maintained clean and well-organized environment to promote client happiness and safety
- Coordinated with doctors and registered nurses to develop care plans for patients
Nurse
Hospital Alejandro Cabral - Dominican Republic
09.2000 - 11.2012
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Nurse's Assistant
Hospital Regional Vallejuelo- Dominican Republic
11.1991 - 11.1999
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Some College (No Degree) - Bachelor in Nursing
Liceo Secundario PHU
Dominican RepublicSkills
- Care planning
- Multidisciplinary team collaboration
- Progress monitoring
- Geriatric treatment knowledge
- Acute and rehabilitative care
- Multi-line phone systems
- Appointment Scheduling
- Inventory management
- Patient care and confidentiality
- Patient demographics
- Electronic health records
- EMR / EHR
- Diagnostic equipment expertise
- Insurance claims
- Medical office administration
- Completing insurance forms
Languages
Spanish
Full Professional
English
Timeline
Medical Assistant
Access Healthcare.
07.2018 - Current
Care Coordinator
Visiting Angels.
06.2016 - 06.2018
Caregiver
Senior Helpers.
11.2013 - 06.2016
Nurse
Hospital Alejandro Cabral - Dominican Republic
09.2000 - 11.2012
Nurse's Assistant
Hospital Regional Vallejuelo- Dominican Republic
11.1991 - 11.1999
Some College (No Degree) - Bachelor in Nursing
Liceo Secundario PHU