Merelyn Dehesa
Novato,CA
Summary
Highly motivated and dedicated medical assistant with a track record of outstanding achievements at individual, team, and organizational levels. Skilled in multitasking and prioritizing workloads independently, I am a detail-oriented professional aiming to leverage my medical background and team-building skills in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Keyholder
Sausalito Ferry Co
11.2022 - 05.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Trained and mentored new employees
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Streamlined opening and closing procedures as integral member of store staff.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Medical Assistant- OBGYN
Marin Health Medical Network
01.2024 - 03.2024
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant- Internal Medicine
Marin Health Medical Network
08.2023 - 12.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant Intern
Marin Community Clinic
04.2023 - 05.2023
- Welcomed patients and inquired about wellbeing since last treatment.
- Collected histories, vitals, and current complaints via patient interviews.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared, administered and documented medications under direction of licensed medical provider.
Customer Service Associate
Whole Foods Market Inc
10.2021 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer calls and emails to answer questions about products and services
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Retail Sales Associate
H&M Hennes & Mauritz
11.2019 - 02.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Helped customers complete purchases, locate items, and join reward programs
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained clean sales floor and straightened and faced merchandise
Education
Certificate in Medical & Administrative - Medical Assisting
College of Marin
Greenbrae, CA05.2023
High School Diploma - undefined
San Rafael High School
San Rafael, CA06.2019
Skills
- Energetic nature
- Hard-working mindset
- Flexible and Adaptable
- Organized and dependable
- Clinical and administrative support
Certification
- CPR/BLS
- Resource Family (RFA) in Marin County
Languages
Spanish
Timeline
Medical Assistant- OBGYN
Marin Health Medical Network
01.2024 - 03.2024
Medical Assistant- Internal Medicine
Marin Health Medical Network
08.2023 - 12.2023
Medical Assistant Intern
Marin Community Clinic
04.2023 - 05.2023
Keyholder
Sausalito Ferry Co
11.2022 - 05.2024
Customer Service Associate
Whole Foods Market Inc
10.2021 - 03.2023
Retail Sales Associate
H&M Hennes & Mauritz
11.2019 - 02.2021
High School Diploma - undefined
San Rafael High School
- CPR/BLS
- Resource Family (RFA) in Marin County
Certificate in Medical & Administrative - Medical Assisting
College of Marin
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