Meri-Elen Oshel
Salt Lake City,UT
Summary
Dynamic trainer with expertise in employee training, material development, and performance evaluation. Proven ability to enhance onboarding processes and foster positive learning environments.
Overview
8
8
years of professional experience
Work History
Trainer
Chick-fil-A
Salt Lake City, Utah
02.2018 - Current
- Conducted training sessions on cash handling and front counter operations for new employees.
- Developed comprehensive training materials to enhance onboarding of new team members.
- Collaborated with management to revise training programs in response to employee feedback.
- Fostered a positive learning environment to support team development initiatives.
- Evaluated employee performance through ongoing assessments and feedback sessions.
- Evaluated training effectiveness through feedback and employee assessments.
- Provided one-on-one coaching to team members for skill improvement.
- Maintained updated knowledge of menu items and service standards for effective training.
- Adapted teaching methods according to the needs of individual learners or groups.
Cashier
Hatch's Family Chocolates
Salt Lake City, UT
02.2018 - 02.2018
- Boxed chocolates for retail sale, ensuring quality presentation.
- Assisted in selecting treats for various occasions to meet customer preferences.
- Supported cashier operations to facilitate efficient transactions.
Education
High School Diploma -
Highland High School
Salt Lake City, UT06.2016
Skills
- Employee training
- Training material development
- Performance evaluation
- Cash handling procedures
- Front counter operations
- Customer relationship management
References
References available upon request.
Timeline
Trainer
Chick-fil-A
02.2018 - Current
Cashier
Hatch's Family Chocolates
02.2018 - 02.2018
High School Diploma -
Highland High School