Meri Marino
Seattle,WA
Summary
Highly motivated and results-driven professional with a proven track record in leadership and team management. Seeking a challenging position as an Assistant Store Manager where I can utilize my skills in coaching, mentoring, and driving sales growth to contribute to the success of the organization.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Nespresso
09.2020 - Current
- Coach team members to improve KPI results and drive sales growth by understanding the motivation of each employee. - Mentor Assistant Managers and Team Leads from other branches to improve their performance and strive for company's success. - Standardize and improve the onboarding process in the boutique to improve turnover rate
- Train tenured staff to assist with onboarding. - Select candidates, conduct interviews and hire employees to meet evolving needs and requirements of the organization. - Lead workshops on district calls including the topics such as psychological safety and improve the team's engagement. - Lead the Health and Wellness Employee Resource Group as a wellness champion and contributed to build a culture of prioritizing employee health and well-being. - Select to participate in the NYU Sustainable Leadership program.
Team Lead
Nespresso
10.2017 - 08.2020
- Initiated individualized weekly meetings to provide feedback on areas of success and areas for improvement, fostering continued growth among team members. - Trained team members on selling techniques and Nespresso products to be equipped to maximize their performance while creating a personalized experience for the customers. - Discussed operational strategy with the manager and presented the weekly results in the district meetings
- Communicated the keys/focus for success with team members in the weekly touchbases. - Lead a leadership book club during the pandemic to keep the peers engaged. - Promoted from Boutique Coffee Specialist to Team Lead after one year.
Japanese Student Advisor
Trajal USA Inc.
03.2017 - 10.2017
- Coordinated events and planned activities for school trips to provide an interactive and exciting student experience. - Prepared original coursework to successfully equip students to adapt to American life. - Solved various student issues and provided 24/7 support in case of emergencies.
Assistant Manager
Yola's Cafe
05.2015 - 05.2016
- Lead daily operations and maintained a positive working environment for all team members. - Oversaw new hire training. - Managed catering orders and supported the team to ensure the quality and timely fulfillment. - Increased customer loyalty with a welcoming environment and warm customer service.
P.E. Teacher
Toko Gakuen
04.2012 - 03.2014
- Coordinated class curriculum and instructed students of various age groups. - Created customized mental and physical health goals, and lesson plans for students to encourage a healthy lifestyle. - Tracked student performance daily and provided quarterly grades.
Teacher
Kashiwa Dainana Elementary School
04.2011 - 03.2012
- Created engaging lesson plans and coursework for students in all subjects. - Supported and encouraged student development by providing alternative teaching methods.
Education
Bachelor of Art - Education
Chiba University
Chiba, Japan03.2011
Skills
- Leadership and team management
- Coaching and mentoring
- Sales growth and KPI improvement
- Onboarding and training
- Employee engagement and wellness
- Event coordination and planning
- Customer service excellence
- Curriculum development
Certification
- Adult First Aid/CPR/AED
- Elementary School Teacher
- Junior high/High School P.E. Teacher
- Registered Yoga Teacher
Timeline
Assistant Store Manager
Nespresso
09.2020 - Current
Team Lead
Nespresso
10.2017 - 08.2020
Japanese Student Advisor
Trajal USA Inc.
03.2017 - 10.2017
Assistant Manager
Yola's Cafe
05.2015 - 05.2016
P.E. Teacher
Toko Gakuen
04.2012 - 03.2014
Teacher
Kashiwa Dainana Elementary School
04.2011 - 03.2012
Bachelor of Art - Education
Chiba University