Meriah Barnes
Grand Junction,CO
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Everything Personalized Gifts And More
Fruita, CO
07.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
Bar Manager
Johnnie's Tavern
Fruita, CO
06.2009 - 06.2017
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Improved customer service rankings by resolving issues quickly and accurately.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
Front Desk Receptionist
Holiday Inn
Thornton, Co
03.1998 - 10.2004
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Trained new team members on company procedures, customer service and issue resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected Type payments, processed transactions and updated relevant records.
Education
All -
Central High School
Grand Junction, CO05.1995
Skills
- Quality Management Systems
- Business Development
- Customer Relations
- Staff Training
- Hiring and Staffing
- Coaching and Mentoring
- Design Coordination
- Profit and Loss Analysis
- Client Service
- Financial Management
- Budget Development
- Sales Leadership
- Human Resource Management
- Profit and Loss
- Training and Development
- Cash Flow Optimization
- Financial Planning
- Marketing and Advertising
- Staff Hiring
- Product Branding
- Tradeshow Events
- Payroll Preparation
- Interior Renovations
- Remodels and New Construction
- Inventory Optimization
- Approachable and Outgoing
- Merchandising
- Marketing
Timeline
Owner/Operator
Everything Personalized Gifts And More
07.2018 - Current
Bar Manager
Johnnie's Tavern
06.2009 - 06.2017
Front Desk Receptionist
Holiday Inn
03.1998 - 10.2004
All -
Central High School