Meriah Richardson
Good Shepherd In-Home Senior Care
Rogers,AR
6
years of professional experience
Detail-oriented care coordinator with over 4 years of experience managing client services and caregiver support for 150+ individuals. Skilled in scheduling, documentation, and team collaboration while ensuring confidentiality and resolving operational concerns. Holds a Bachelor of Science in Public Health and proficient in Microsoft Office and Google Workspace.
Work History
Care Coordinator
4 Years 7 Months- Coordinate daily schedules and care coverage for approximately 150 clients and caregivers in a 24/7 care operation.
- Communicated with clients, families, and caregivers to resolve concerns and adapt to changing needs, enhancing client satisfaction.
- Collaborated with care team to share client updates, optimize scheduling, and assess caregiver performance, improving overall care quality.
- Maintain accurate and confidential client and caregiver records and documentation.
- Recruit applicants, conduct interviews, and assist with caregiver onboarding and training preparation.
- Participate in evening and weekend on-call rotations while managing multiple competing priorities.
Caregiver/CNA
1 Year 5 Months- Supported clients with daily living activities, ensuring proper nutrition, medication adherence, and personal care to enhance overall well-being.
- Adapted to changing client schedules and individual needs, delivering reliable and compassionate care tailored to each client.
- Adapted to changing client schedules, appointments, and individual needs while providing dependable and compassionate service.
- Cultivated trusting relationships with clients and families through consistent communication and personalized support strategies.
Intern
4 Months- Coordinated community outreach events to secure resources for housing, transportation, and essential needs.
- Maintained program records and tracked participation information for women in the residential program.
- Assisted with event planning, adapting to unexpected challenges and changing priorities during community events.
- Maintained accurate program records and tracked information for women participating in the residential program.
Education
Bachelor of Science - Public Health
Associate of Applied Science - Nursing
Skills
Scheduling & Coordination
Client & Customer Service
Recruiting & Interviews
Documentation management
Data Entry & Record Management
Confidential Information Management
Microsoft Office
Google Workspace
Community Outreach
Problem Solving & Conflict Resolution
Team Collaboration
Billing & Payroll Support
Timeline
Care Coordinator
Good Shepherd In-Home Senior Care
01.2022 - CurrentRead More
Intern
Oasis Of Northwest Arkansas
08.2021 - 12.2021Read More
Caregiver/CNA
Good Shepherd In-Home Senior Care
08.2020 - 01.2022Read More
University of Arkansas
Bachelor of Science from Public Health
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Independence Community College
Associate of Applied Science from Nursing
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