Tax Coordinator and Administrative professional with a strong ability to multitask, prioritize, and manage time effectively. Experienced in reducing abrasion with customer processing and conflict resolution. Able to handle high call volumes, detail acquisition, and driven to complete customer inquiries in a prompt manner. Providing an unwavering commitment to customer experience; as well as the ability to create close productive relationships, solve complex occurrences of process, and build extraordinary loyalty with customers and team members alike.