Shaleah Kimmel
Tallmadge,OH
Summary
I am a highly motivated professional with experience in accounting, taxation and negotiation. I possess a creative problem-solving ability while being versatile and resourceful. I excel at streamlining processes to both increase collection of municipal income tax as well as to increase efficiency and productivity. As a manager, I strive to build team by determining what motivates each team member so that I may align their goals with those of the organization.
Overview
17
17
years of professional experience
Work History
Tax Coordinator
CIty Of Akron
04.2006 - Current
- Directly supervise work of ten employees. This includes five Tax Auditors in Business and Compliance Sections as well as all administrative staff for department
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Manage all office processes to ensure accurate record keeping and balancing of funds between City Tax, Workday and bank statements.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls
- Cultivated good working relationships with outside vendors to improve speed and quality of services needed
- Handle all accounts that have active bankruptcy and pursue all collections after bankruptcy by determining which balances have and have not been discharged
- Process non-resident refunds for days worked outside of City of Akron. This Included implementation of new process to expedite 400% increase in refunds from employees working from home
- Professionally negotiated and dealt with taxpayers in confrontational situations
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues
- Responded to taxpayer questions and helped individuals complete and file tax documentation
- Produced court complaints, compiled records and organized documentation to support court cases
- Maintain procedures and processes intended to maintain taxpayer confidentiality
- Prepared materials and presented at annual tax conference to roughly 200 fellow professionals in tax administration
Education
MBA - Forensic And Fraud Examination
Tiffin University
Tiffin, Ohio06.2022
Master of Library and Information Science - Digital Preservation And Archives
Kent State University
Kent, Ohio08.2017
Bachelor of Criminal Justice - Justice Administration
Tiffin University
Tiffin, Ohio08.2014
Skills
- Tax Issue Identification Expertise
- Payment Plan Processing
- Batch Balances and Reports
- Accounting Procedures
- Basic accounting principles
- Account discrepancies
- Tax code interpretation
- Excellent Communication
- MS Office
- Decision-Making
- Analytical and Critical Thinking
- Team building
- Problem-Solving
Affiliations
2022-Present First Vice President Ohio Association of Tax Administrators
Timeline
Tax Coordinator
CIty Of Akron
04.2006 - Current
MBA - Forensic And Fraud Examination
Tiffin University
Master of Library and Information Science - Digital Preservation And Archives
Kent State University
Bachelor of Criminal Justice - Justice Administration
Tiffin University
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