Merill Royce Mapa
McDonough,GA
Summary
Dependable Georgia State University student with a strong background in managing high-volume shifts and resolving customer issues calmly and efficiently. I am looking to bring my communication skills and positive attitude to a new team-oriented environment where I can make an immediate impact.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Cook
Waffle House
Stockbridge, Georgia
09.2025 - Current
- Prepared and cooked menu items according to Waffle House standards.
- Coordinated with servers to streamline timely food delivery to customers.
- Adjusted cooking methods based on customer preferences and special requests.
- Addressed and resolved customer complaints about food quality or service to enhance satisfaction.
- Ensured cleanliness and organization of kitchen area to support efficient operations.
- Assisted in training new staff on cooking techniques and safety practices.
Salesperson
Waffle House
Stockbridge, Georgia
04.2025 - Current
- Engaged with customers to build rapport and encourage repeat visits.
- Partnered with staff to promptly address customer needs, improving service quality.
- Provided friendly service, enhancing overall customer dining satisfaction.
- Supported team during busy shifts, contributing to operational efficiency.
Education
High School Diploma -
Far Eastern University High School
Philippines, Metro Manila07-2024
Skills
- Food preparation
- Food safety
- Kitchen equipment operation
- Grill operation
- Time management
- Problem solving
- Team collaboration
- Customer service
Languages
English
Professional
Filipino (Tagalog)
Professional
Certification
- Driver's License
Timeline
Cook
Waffle House
09.2025 - Current
Salesperson
Waffle House
04.2025 - Current
High School Diploma -
Far Eastern University High School