Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
26
26
years of professional experience
Work History
Senior Fraud Investigator
IREA- Centralized Rent Processing Unit
Brooklyn, NY
06.2014 - Current
Prepared reports outlining findings from investigations and recommended corrective action plans.
Performed detailed research on WMS, Lexis Nexis, HRA Viewer, and court stipulations to identify up-to-date names and addresses of landlords.
Ensured precise and timely recording of check distribution for landlords, attorneys, advocates in CRPU tracking system ACTS.
Ensured correct rental amounts were calculated and collaborated with landlords or advocates to streamline payment procedures.
Hotel Intake Coordinator
NYC Department of Homeless Services
Queens, NY
09.2022 - 12.2023
Verified authenticity of immigration documents and scheduled client appointments for various agencies.
Determined the direction and mission of programs supporting migrants in NYC through research on community needs.
Ensured precise record-keeping for all clients within the organization.
Conducted assessments, coordinated services, and maintained accurate records for case management.
Managed guest safety by closely monitoring adherence to guidelines, while offering compassionate support for individual and family care requirements.
Senior Fraud Investigator
IREA-BEV-QUEENS Field Office
Queens, NY
04.2012 - 06.2014
Conducted investigations to determine the eligibility of individuals applying for public assistance.
Conducted analysis on a range of financial and public records for the retrieval of pertinent evidence.
Perform joint investigations of confidential matters in conjunction with law enforcement agencies and all other investigative prosecutorial offices
Created concise written reports detailing investigation results and advised on suitable courses of action
Conducted field visits to assist applicants and provide tailored solutions
Contributed to the team's success by leading training sessions for new staff members on interviewing methods, investigative procedures, and company policies.
Fraud Investigator
NYC Bureau of Fraud Investigations
New York, NY
08.1998 - 04.2012
Conducted complex investigations to uncover fraud in NYC public assistance programs.
Visited various locations for collateral assessment purposes, providing detailed reports to the corresponding government entities.
Utilized the Welfare Maintenance System (WMS) to review and analyze cases, extracting vital information for applicants from various financial and public agencies.
Testified in diverse legal proceedings as a representative of NYC/HRA for the District Attorneys Office
Assessed benefit amounts by calculating wages and other income sources to ensure accurate calculations.
Examined and assessed financial data using budgeting techniques to identify eligibility and fraudulent activity.
Provided training to new employees on company procedures.
Manager at INTERGLOBE AVIATION (INDIGO AIRLINES) - Centralized Load Control UnitManager at INTERGLOBE AVIATION (INDIGO AIRLINES) - Centralized Load Control Unit
Manager at INTERGLOBE AVIATION (INDIGO AIRLINES) - Centralized Load Control UnitManager at INTERGLOBE AVIATION (INDIGO AIRLINES) - Centralized Load Control Unit