MERISKA BROWN
Dunellen
Summary
I am an experienced professional with a diverse background in various work environments. I possess strong skills in client relations and administrative problem-solving and strive to achieve excellence in performance. I manage daily projects and collaborate effectively with team members while remaining committed to continuous learning and staying updated on industry trends to support organizational success. Additionally, I am a motivated student eager to apply the knowledge I have gained in public health.
Overview
22
22
years of professional experience
Work History
Principal Clerk
New Brunswick Police Department
New Brunswick
06.2012 - Current
- Perform complex clerical tasks that include various office functions, such as maintaining report records, managing toxicology labs, handling deposits, conducting background checks, and ensuring proper oversight documentation.
- Deliver customer service to the public, state, and local government officials by providing reports both in person and via email, while documenting and responding to over 20 calls and emails each day.
- Take the initiative to help with tasks and offer support to fellow clerks on their concerns and assignments
- Assist in training employees on the records management system for all police reports.
- Reviewed a substantial volume of documentation promptly to ensure its completeness and accuracy.
- Enhanced office efficiency by developing a structured records management system for all police reports.
Patient Monitor
Robert Wood Johnson Barnabas Health
Somerville
05.2018 - 05.2019
- Provided record keeping on observation of payments to ensure they are current
- Assisted the healthcare team with patient hygiene and adequate meal feedings
- Recorded and reported patient complaints or abnormal patient conditions with the healthcare team
- Provided bedside care to patients in a hospital setting
- Updated, monitored, and assist with patient discharge
Services Clerk
New Brunswick Police Department
New Brunswick
04.2015 - 04.2017
- Prioritize and review all purchase orders and requisitions from our vendor partners
- Managed relationship between contractors and finance dept to ensure all invoices were paid on time
- Responsible for managing 3rd party vendor relationships
- Monitored inventory and coordinate shipments for replenishment
- Prepare documents daily by balancing, adjusting data, and reviewing codes for items purchased
Inside Sales Marketing
ADESA Auto Auction
Manville
05.2009 - 06.2012
- Maintained customer relationships and increased dealer contacts
- Managed 50-100 records weekly: data entry, phone, and email for auctioned vehicles
- Trained new 3 team members in policies and duties
Sales Support Representative
Comcast
East Windsor
09.2007 - 02.2009
- Supported direct sales reps in preparation of customized sales
- Processed daily sales orders and general office functions and answered 25+ inbound calls
- Communicated the quality of Comcast products and services in-depth to recommend the best solutions for the customer
- Promoted services to upgrade existing customer services and sought potential new ones
Retail Operations/ACH Processor
New York Community Bank Inc.
Westbury
01.2005 - 08.2007
- Provided support, information, and updates to the call center
- Researched and corrected misapplied payments and posted payments
Bank Teller
Washington Mutual Bank
Manhattan
08.2003 - 01.2005
- Assisted customers with processing deposits, withdrawals, or payments
- Maintained and balanced cash drawers, reconciled discrepancies, assisted in opening new accounts
Education
Bachelor of Science - Public Health
Kean University
Union, NJ01.2026
Associate in Applied Science - Allied Health
Middlesex Community College
Edison, NJ08.2016
Skills
- Experienced with Microsoft Office Applications
- Customer Relationship Management
- Experience with Lawsoft Software
- Experience with Caliber Software
- New Jersey Accident Reporting System
- Health education
- Patient advocacy
- Customer service
- Document analysis
- Analytical thinking
- Administrative functions
- Data analysis
Timeline
Patient Monitor
Robert Wood Johnson Barnabas Health
05.2018 - 05.2019
Services Clerk
New Brunswick Police Department
04.2015 - 04.2017
Principal Clerk
New Brunswick Police Department
06.2012 - Current
Inside Sales Marketing
ADESA Auto Auction
05.2009 - 06.2012
Sales Support Representative
Comcast
09.2007 - 02.2009
Retail Operations/ACH Processor
New York Community Bank Inc.
01.2005 - 08.2007
Bank Teller
Washington Mutual Bank
08.2003 - 01.2005
Bachelor of Science - Public Health
Kean University
Associate in Applied Science - Allied Health
Middlesex Community College
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