Merissa Hulett
Clarksville,TN
Summary
Demonstrates strong interpersonal skills and a commitment to teamwork, consistently fostering a positive work environment. Highly motivated with a proven track record of adaptability and reliability in customer service roles. Capable of mastering new skills quickly and performing effectively with minimal supervision. Organized and proactive, contributing to team success while maintaining punctuality and professionalism.
Overview
5
5
years of professional experience
Work History
Caretaker
Susan Cousins
Clarksville, TN
04.2024 - Current
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Provided assistance to disabled persons in accordance with their individual needs.
- Developed strong working relationships with tenants through courteous customer service practices.
- Assisted with moving furniture or other items, as requested by staff members or visitors.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Organized storage areas in order to maximize space efficiency.
Baker
Silkes Old World Breads
Clarksville, TN
10.2024 - 06.2025
- Ensured compliance with health regulations in kitchen operations at all times.
- Operated ovens and equipment to bake products according to established recipes.
- Collaborated with baking staff to complete tasks efficiently within deadlines.
- Prepared dough for diverse bakery items including breads, pastries, pies, cakes, and cookies.
- Decorated cakes using icing, sprinkles, and various edible decorations.
Walmart Associate
Walmart
Clarksville, TN
11.2023 - 04.2024
- Processed payments efficiently using point-of-sale systems.
- Assisted customers in item selection and provided product information.
- Verified customer IDs for age-restricted purchases, including alcohol and tobacco.
- Checked expiration dates on food items before allowing self-checkout purchase.
- Ensured compliance with company safety regulations at all times.
- Accurately scanned items into the system prior to bagging for customers.
Tech Advisor
Conduent
Fort Campbell, Kentucky
06.2022 - 03.2023
- Provided exceptional customer service by answering incoming calls with professionalism and expertise.
- Managed customer expectations through needs clarification, option identification, and product recommendations.
- Maintained composure in challenging situations, utilizing de-escalation techniques to support customers.
- Evaluated software and hardware to recommend necessary improvements or upgrades.
Roadside Assistance Agent
Agero
Clarksville, TN
08.2020 - 07.2021
- Resolved customer issues with expertise, promoting high satisfaction levels.
- Collaborated with routing specialists and managers to optimize service routes effectively.
- Dispatched workers and vehicles using communication tools to meet operational needs.
- Determined equipment and personnel requirements to fulfill work order specifications.
- Addressed service inquiries by conferring with customers and supervisors.
Education
High School Diploma -
Montgomery Central High School
Cunningham, TN05.2019
Skills
- Technical proficiency
- Computer skills
- Work ethic
- Training and development
- Customer service
- Team collaboration
- Problem solving
- Call center operations
- Product organization
- Customer relations
- Adaptability
- Conflict resolution
- High energy
- Inbound calling
- Product knowledge
- Communication skills
- Adaptive and creative
- Baking
- Attention to detail
Timeline
Baker
Silkes Old World Breads
10.2024 - 06.2025
Caretaker
Susan Cousins
04.2024 - Current
Walmart Associate
Walmart
11.2023 - 04.2024
Tech Advisor
Conduent
06.2022 - 03.2023
Roadside Assistance Agent
Agero
08.2020 - 07.2021
High School Diploma -
Montgomery Central High School
Similar Profiles
Sophia DoreySophia Dorey
Babysitter at Younger Siblings and CousinsBabysitter at Younger Siblings and Cousins
Tahlia HitchensTahlia Hitchens
Monster Music at Cousins BuisnessMonster Music at Cousins Buisness
Samuel KirkwoodSamuel Kirkwood
2nd Year Apprentice Electrician at Cousins Electrical2nd Year Apprentice Electrician at Cousins Electrical
Luis ColoradoLuis Colorado
Assistant Manager at ZaxbysAssistant Manager at Zaxbys
Ricky HughesRicky Hughes
Structured Cable Technician Contractor at General DebugStructured Cable Technician Contractor at General Debug