Merissa Stewart
Miami
Summary
Motivated graduate with credentials in high school and college, complemented by hands-on experience in customer service, administrative support, and retail operations. Demonstrates a strong work ethic and ability to maintain composure in high-pressure situations. Recently obtained a College Credit Certificate as a Passenger Service Agent from Miami Dade College, focusing on delivering exceptional service. Committed to professional growth and contributing effectively to team-oriented environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sortation/Inbound
OnTrac
Sweetwater, Fl
10.2025 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environment, worked independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Printer Operator
Upload Transfers
Cutler Bay, FL
03.2026 - 04.2026
- Operated advanced printing machinery to produce high-quality transfers efficiently.
- Monitored production processes to ensure adherence to quality standards and timelines.
- Conducted regular maintenance on printers to minimize downtime and enhance productivity.
Team Member
Dairy Queen
Miami, USA
03.2023 - 12.2025
- Provided prompt, friendly service while fulfilling food and drink orders
- Sanitized work areas to ensure health and safety standards were met
- Handled customer concerns with professionalism and care
- Collaborated with team members to maintain smooth daily operations
Cashier / Crew Member
Raising Cane’s
Miami, USA
06.2023 - 09.2024
- Processed cash and card transactions with accuracy and speed
- Engaged with customers in a positive manner to enhance their experience
- Maintained clean and organized checkout and dining areas
- Informed customers about current promotions and menu options
Court Monitor
Sky Zone
Cutler Bay, USA
04.2022 - 06.2022
- Supervised guests of all ages to ensure safety during trampoline activities
- Delivered clear and consistent safety instructions
- Performed general cleaning and maintenance of common areas
Pharmacy Intern & Administrative Assistant
CHI
Cutler Bay, USA
06.2021 - 07.2021
- Updated patient profiles and organized prescription data
- Maintained inventory and filing systems in office and pharmacy settings
- Coordinated with peers to support daily workflow
Education
College Credit Certificate - Passenger Service Agent
Miami Dade College
Miami, FL01.2025
High School Diploma - undefined
Kendall Greens High School
Miami, FL06.2023
Skills
- Excellent verbal and written communication
- Customer service
- Problem-solving
- Courteous and professional demeanor
- Multitasking
- Organizational skills
- Calm under pressure
- Fast learner
- Attention to detail
- Team collaboration
- Workplace adaptability
Certification
Passenger Service Agent Certificate, Miami Dade College, 2025
Timeline
Printer Operator
Upload Transfers
03.2026 - 04.2026
Sortation/Inbound
OnTrac
10.2025 - 05.2026
Cashier / Crew Member
Raising Cane’s
06.2023 - 09.2024
Team Member
Dairy Queen
03.2023 - 12.2025
Court Monitor
Sky Zone
04.2022 - 06.2022
Pharmacy Intern & Administrative Assistant
CHI
06.2021 - 07.2021
High School Diploma - undefined
Kendall Greens High School
College Credit Certificate - Passenger Service Agent
Miami Dade College