Merita Mustafa
Orange,TX
Summary
Motivated individual with experience in customer service . Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
West Orange, TX
12.2021 - 10.2022
- Built relationships with customers and community to promote long term business growth.
- Stayed current on company offerings and industry trends.
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Shopped over 200 online orders daily
Kitchen Prep Cook
Whataburger
Katy, TX
04.2016 - 05.2020
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Performed efficiently by decreasing wait time for customers by 10 minutes
Teacher Assistant
Kumon
08.2015 - 03.2016
- Monitored and reported student progress and development, offering mentoring as needed.
- Provided additional mentoring based on student evaluations.
- Monitored students during quizzes and tests.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma -
Morton Ranch High School
Katy, TX04.2018
Skills
- Staff Assignments
- Telephone Reception
- Creative Solutions
- Effective Multitasking
- Bilingual
Languages
Albanian
Native or Bilingual
Timeline
Personal Shopper
Walmart
12.2021 - 10.2022
Kitchen Prep Cook
Whataburger
04.2016 - 05.2020
Teacher Assistant
Kumon
08.2015 - 03.2016
High School Diploma -
Morton Ranch High School