Merkya Posey
Cincinnati,OH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
McDoanlds
Cincinnati , Ohio
06.2017 - Current
- Maintained professional, organized and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Cross-trained existing employees to maximize team agility and performance.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
High School Diploma -
Woodward Career Technical High School
Cincinnati, OH05.2019
Skills
- Customer Service
- Managing labor goals
- Keeping crew customer focused
- Having a peaceful work space for crew to work in
Timeline
Manager
McDoanlds
06.2017 - Current
High School Diploma -
Woodward Career Technical High School
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