Jesus Macias
Panorama City,CA
Summary
Proven performer with extensive experience at Food 4 Less Supermarket, adept in cash handling and providing exceptional customer service. Excelled in maintaining high accuracy levels in transactions and inventory management. Demonstrated ability to work well under pressure, ensuring operational efficiency and safety. Achieved significant improvements in customer satisfaction and workplace productivity. Demonstrates consistently positive attitude and creates welcoming atmosphere maintaining organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements.
Overview
4
4
years of professional experience
Work History
All Purpose Clerk
Food 4 Less Supermarket
Pacoima, CA
09.2020 - Current
- Input data into spreadsheet and databases
- Interacted with customers by phone, email, or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash,check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Made food according to standard recipes
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Inspected equipment and notified appropriate department or store manager of items needing repair.
- Reported product ordering and shipping discrepancies to department manager.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Adhered to food safety regulations and guidelines.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Assisted co-workers in restocking and conducting inventory of store.
- Shut down facility daily by turning off lights, storing equipment and locking doors
- Used pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
San Fernando Senior High School
San Fernando, CA07.2021
Skills
- Team Player
- Cash Handling
- Cash Register Operation
- Product restocking
- Excellent Customer Service
- Cleaning and sanitizing
- Time management skills
- Issue Resolution
- Workplace Safety
- Sales proficiency
- Attention to details
- Heavy lifting
- Work Well Under Pressure
Languages
Spanish
Native or Bilingual
Timeline
All Purpose Clerk
Food 4 Less Supermarket
09.2020 - Current
High School Diploma -
San Fernando Senior High School