Jacob R Henderson
Henderson,NV
Summary
Proactive and versatile professional with experience in retail operations, customer service, and data analysis. Skilled in inventory management, team collaboration, and enhancing customer experiences. Strong problem-solver with a background in research and project support, committed to driving team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
All Purpose Clerk
Albertsons
Henderson, USA
08.2024 - Current
- Monitor online orders and delivery requests
- Fill roles in other departments as needed
- Locate merchandise throughout store
- Catalogue out of stock into our inventory system
- Train new Online shoppers on procedures
- Coordinate with other departments to fulfill customer requests
- Communicate with customers and delivery drivers to ensure customers get the product they requested
Research Study Assistant
INBRE
Reno, Nevada
07.2024 - 08.2024
- Organized and catalogued Human DNA data into spreadsheets and easy to interpret graphs
- Interpreted trends from sequenced data to identify correlations with various factors
- Collaborated with research assistants to meet project deadlines
- Presented findings at a conference of peers and upper-level researchers
Cashier
Albertsons
Henderson, USA
02.2023 - 07.2024
- Assisted customers with their groceries
- Resolved customers' questions and concerns to enhance shopping experience
- Organized and replenished front end merchandise inventory
- Ensured work station was clean and organized
- Performed opening and closing duties
Assistant Store Manager
Dollar Tree
Carleton, USA
09.2021 - 12.2022
- Delegated tasks to team members to ensure efficient store operations
- Modified employee work schedules to accommodate staffing needs and optimize coverage.
- Regulated inventory by assessing sales, losses, and creating shipment requests
- Maintained well-stocked displays to enhance customer shopping experience.
- Created seasonal and promotional displays
- Received, unloaded, and catalogued truck shipments
- Completed daily sales reconciliation and ensured safe delivery of funds to the bank.
- Communicated with corporate team members and various vendors via email
- Collaborated with law enforcement on various occasions
Cashier
Dollar Tree
Carleton, USA
02.2021 - 09.2021
- Assisted customers with their groceries
- Addressed customers' questions and concerns
- Promoted new merchandise and current deals
Education
Bachelor of Science - Computer Science
University of Nevada Las Vegas
Las Vegas, NV01-2024
Associate of Science - Michigan
Monroe County Community College
Michigan05-2021
Skills
- Customer service
- Inventory optimization
- Data analysis
- Project management
- Report generation
- Report writing
- Database maintenance
- Cash management
- Quality control
- Event planning
- Team collaboration
- Basic accounting
Timeline
All Purpose Clerk
Albertsons
08.2024 - Current
Research Study Assistant
INBRE
07.2024 - 08.2024
Cashier
Albertsons
02.2023 - 07.2024
Assistant Store Manager
Dollar Tree
09.2021 - 12.2022
Cashier
Dollar Tree
02.2021 - 09.2021
Bachelor of Science - Computer Science
University of Nevada Las Vegas
Associate of Science - Michigan
Monroe County Community College