Merlin Wells
Sussex,WI
Summary
Dynamic and detail-oriented professional with experience as a Service Vehicle Operator at AAA Michigan. Proven problem-solver with strong customer service skills, adept at ensuring safety compliance and efficient operations. Skilled in basic mechanics and multitasking, consistently delivering timely service and training new team members to uphold high standards.
Professional vehicle operator with strong commitment to safety, efficiency, and punctuality. Skilled in vehicle maintenance, route planning, and adhering to transportation regulations. Team player who adapts to changing needs and ensures reliable performance. Proven ability to achieve results and support team goals through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Service Vehicle Operator
AAA Michigan
09.2022 - Current
- Operated vehicles safely, adhering to all traffic regulations and company policies.
- Conducted safety inspections on towing equipment to ensure compliance with regulations.
- Coordinated with dispatch for efficient routing and timely service delivery.
- Assisted in training new operators on operational procedures and safety protocols.
- Operated tow trucks for vehicle recovery and transport in various conditions.
Automotive Technician
Avis Ford
07.2021 - 08.2022
- Diagnosed and repaired vehicle systems including engines, transmissions, and electrical components.
- Conducted routine maintenance tasks such as oil changes, tire rotations, and brake inspections.
- Utilized diagnostic tools and software to identify issues accurately and efficiently.
- Collaborated with service advisors to ensure clear communication of repair needs to customers.
Warehouse Worker
Sub-Zero and Wolf
03.2021 - 06.2021
- Operated forklifts and pallet jacks for efficient material handling and transport.
- Managed inventory by conducting regular stock counts and maintaining accurate records.
- Assisted in training new employees on safety protocols and warehouse procedures.
- Optimized workflow by reorganizing storage areas for improved accessibility and efficiency.
Education
Bachelor of Science - Engineering
DeVry University
Naperville, IL01-2027
Skills
- Punctuality
- Problem-solving
- Basic mechanics
- Customer service
- Attention to detail
- Multitasking
Accomplishments
- Increased profits by revamping scheduling, maintenance and driver procedures.
- Earned "Driver of the month " Award for keeping a perfect score in overall satisfaction surveys .
Timeline
Service Vehicle Operator
AAA Michigan
09.2022 - Current
Automotive Technician
Avis Ford
07.2021 - 08.2022
Warehouse Worker
Sub-Zero and Wolf
03.2021 - 06.2021
Bachelor of Science - Engineering
DeVry University