Merna Ammari
Palmdale,CA
Summary
Gold Fish experienced server
Full Availability
Alcohol and Food Handler certificate
I am so beyond excited to work at Big Tuna Palmdale location
Overview
8
8
years of professional experience
Work History
Server
Xevichez Sushi Bar
Palmdale, California
05.2024 - 11.2024
- Provided excellent customer service in fast-paced dining environment.
- Assisted with menu explanations and food recommendations to guests.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Delivered food orders promptly and courteously.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Implemented feedback from customers to improve service quality and menu offerings.
- Prepared drinks according to standard recipes.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
Server
Goldfish Japanese Restaurant
Palmdale, California
01.2021 - 01.2024
- Communicating with customers and addressing my team achievements and supporting the customer.
- Managed teamwork building activities.
- Managed daily restaurant operations.
- Focused on seamless service delivery and customer satisfaction.
- Established a positive rapport with customers to ensure repeat business.
- Assisted with menu explanations and food recommendations to guests.
- Provided excellent customer service in fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to maintain efficient service flow.
- Maintained cleanliness of tables and dining area throughout shifts.
- Processed customer payments accurately using point-of-sale system.
- Trained new servers on restaurant protocols and service standards.
- Handled customer inquiries and resolved issues effectively during service.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Olympia Kabab Grill
Granada Hills, California
08.2016 - 02.2018
- Provided exceptional customer service in a fast-paced sushi bar environment.
- Assisted in menu presentations and explained dish ingredients to guests.
- Processed customer orders accurately using POS systems for efficient service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Bachelor of Arts - Child and Adolescent Development
California State University , Northridge
Associate in Science - Early Child Development
Los Angeles Mission College
SylmarSkills
- Money Handling
- Great Customer Service with staff and customers
- Fast paced worker
Languages
- Arabic
- English, Reading, writing and speaking
- Arabic, Speaking
Timeline
Server
Xevichez Sushi Bar
05.2024 - 11.2024
Server
Goldfish Japanese Restaurant
01.2021 - 01.2024
Server
Olympia Kabab Grill
08.2016 - 02.2018
Bachelor of Arts - Child and Adolescent Development
California State University , Northridge
Associate in Science - Early Child Development
Los Angeles Mission College