Merna Hussein
Macon,GA
Overview
5
5
years of professional experience
Work History
Officer Assistant
Biology Department At Mercer University
Macon, GA
09.2021 - Current
- Enhance communication between team members by organizing regular meetings.
- Help my supervisor with paperwork and maintain filing.
- Organize events that are under my supervisor's name.
- Assist my supervisor in finances of supplies, events, and research trips.
Volunteer
Atrium Health Food As Medicine
Macon, GA
07.2023 - Current
- Offer clients with healthy food pantries, especially older people and mothers.
- Assist Clients in choosing food that is suitable for their health condition.
- Help low-income people to have access to healthy free food.
Calculus 1 and 2 Tutor
Academic Success Center At Mercer University
Macon, GA
08.2023 - 12.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Assisted students in solving math-challenging problems.
- Motivated students with accurate feedback and positive reinforcement.
- Monitored student progress and provided feedback and support.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Tutor In Read2Succeed Program
Ingram-Pye Elementary School
Macon, GA
09.2023 - 12.2023
- Worked closely with students to build reading skills.
- Make sure that kids meet basic requirements to be efficient readers and increase their chances of completing their education
- Increased kids' confidence academically.
- Made reading enjoyable for kids.
Cashier
Papa John's Pizza
Macon, GA
12.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Nancy Midtown Pizza
Atlanta, GA
05.2020 - 07.2020
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Server
IHOP
Atlanta, GA
01.2019 - 01.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep the dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals promptly.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Mercer University
Macon, GA05.2025
High School Diploma -
Brookwood High School
Snellville, GA05.2021
Skills
- Customer service
- Community engagement
- Excellent organizational skills
- Teamwork and Collaboration
- Client relations strength
- Community Service
- Problem-solving abilities
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Tutor In Read2Succeed Program
Ingram-Pye Elementary School
09.2023 - 12.2023
Calculus 1 and 2 Tutor
Academic Success Center At Mercer University
08.2023 - 12.2023
Volunteer
Atrium Health Food As Medicine
07.2023 - Current
Cashier
Papa John's Pizza
12.2022 - 02.2023
Officer Assistant
Biology Department At Mercer University
09.2021 - Current
Cashier
Nancy Midtown Pizza
05.2020 - 07.2020
Server
IHOP
01.2019 - 01.2020
Bachelor of Science - Biochemistry And Molecular Biology
Mercer University
High School Diploma -
Brookwood High School