Samantha Clayton
Denver,CO
Overview
2
2
years of professional experience
Work History
Officer Assistant
Antelope Valley Swap Meet
Antelope Valley , OR
04.2022 - 07.2023
- Understood and followed oral and written directions.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Processed payments for tickets, weekly and monthly rent and other miscellaneous fees using cash, credit cards or other forms of payment.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Ski Rental Technician
Moutain High Resort
Llano, CA
10.2021 - 02.2022
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Updated and maintained rental agreement files and documents
- Explained policies and reviewed documentation to obtain signatures
- Contacted customers and billing parties about overdue rentals and requested expected date of return
- Processed exchange requests in computer system
- Responded effectively to customer questions and inquiries and provided information regarding products
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
Hostess/Coordinator
Wood Ranch BBQ & Grill Inc.
Valencia, CA
03.2021 - 01.2022
- Set up and decorated menu marketing boards with current meal and drink specials
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction
- Developed long-term relationships with customers to increase opportunities for repeat business
- Maintained a calm demeanor during high-volume periods and special events
- Improved customer satisfaction by greeting guests quickly and respectfully
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Greeted customers, answered questions and recommended specials, dinner and desserts to increase profits
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Welcomed employees and guests, addressing needs with accurate information and support.
Education
Bachelor of Science - Nursing
Regis University
Denver, CO05.2026
Some College (No Degree) -
Valencia High School
05.2022
Some College (No Degree) - American Sign Language (ASL)
College of The Canyons
Skills
- Customer service-oriented
- Cash handling accuracy
- Excellent communication skills
- Outgoing and personable personality
- Time Management
- Teamwork and Collaboration
- Punctual and Reliable
- Adaptability and Dependability
- Positive Attitude
- Problem-Solving Abilities
Timeline
Officer Assistant
Antelope Valley Swap Meet
04.2022 - 07.2023
Ski Rental Technician
Moutain High Resort
10.2021 - 02.2022
Hostess/Coordinator
Wood Ranch BBQ & Grill Inc.
03.2021 - 01.2022
Bachelor of Science - Nursing
Regis University
Some College (No Degree) -
Valencia High School
Some College (No Degree) - American Sign Language (ASL)
College of The Canyons
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