Merna Mikhaeil
La Vergne,TN
Summary
Proactive and results-oriented professional with experience at Cheesecake Factory Inc, adept in multitasking and maintaining a positive attitude under pressure. Demonstrated ability to enhance team efficiency and customer satisfaction through exceptional organizational skills and a keen eye for detail. Proficient in Microsoft Office, excelling in fast-paced environments by leveraging critical thinking and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Busser
Cheesecake Factory Inc
06.2023 - 08.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Adapted to fast-paced environment and handled unexpected situations calmly and efficiently.
CAP 2 Stocker
Walmart
10.2022 - 06.2023
- Performed inventory control, such as stocking merchandise.
- Maintained a clean and organized stock room by removing empty boxes.
- Examined and inspected stock items for defects and reported damages to the claim room or supervisor.
- Organized merchandise on the floor according to promotional sales and sale expiration dates.
- Answered customer questions and provided detailed product information.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency 25%.
Education
High School Diploma -
Antioch High School
1400 Hobson Pike, Antioch, TN, 37013 05.2021
Health Science
Nashville State Community College
5428 Hickory Hollow Pkwy, Antioch, TN 37013Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Organizational Skills
- Attention to Detail
- Microsoft Office
- Decision-Making
- Critical Thinking
- Calm Under Pressure
Certification
- Certificate of BLS, CPR Direct AHA - 10/14/2024
- Certificate of CCMA, Stepful Inc., 2/20/2024
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Busser
Cheesecake Factory Inc
06.2023 - 08.2023
CAP 2 Stocker
Walmart
10.2022 - 06.2023
High School Diploma -
Antioch High School
Health Science
Nashville State Community College
- Certificate of BLS, CPR Direct AHA - 10/14/2024
- Certificate of CCMA, Stepful Inc., 2/20/2024
Similar Profiles
Saloni SaoSaloni Sao
Server at Cheesecake Factory IncServer at Cheesecake Factory Inc
Austin DizonAustin Dizon
Server at The Cheesecake FactoryServer at The Cheesecake Factory
Isaac UnsinnIsaac Unsinn
General Manager at The Cheesecake FactoryGeneral Manager at The Cheesecake Factory