Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Kaylan Wells

San Jose,CA

Summary

Dedicated student with experience in customer service at numerous locations. With proven ability to enhance guest experiences through strong communication and teamwork. Skilled in cash handling and maintaining organization, consistently delivering high-quality service while fostering a welcoming atmosphere. Committed to reliability and professionalism in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier

The Cheesecake Factory
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Barista/ Bar Back

Eos & Nyx
11.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Server

Petiscos
04.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Bamboo Sushi
01.2022 - 11.2022
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Maintained clean and organized bar area.

Education

Bachelor of Arts - Design

San Jose State University
San Jose, CA
06-2027

Skills

  • Customer service
  • Work ethic and integrity
  • Organization
  • Cash handling
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy

Affiliations

Kappa Kappa Psi, National Honorary Band Fraternity

Languages

Portuguese
Limited Working
Spanish
Limited Working

Timeline

Cashier

The Cheesecake Factory
04.2025 - Current

Barista/ Bar Back

Eos & Nyx
11.2024 - 04.2025

Server

Petiscos
04.2024 - 11.2024

Server

Bamboo Sushi
01.2022 - 11.2022

Bachelor of Arts - Design

San Jose State University

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