Summary
Work History
Education
Skills
Languages
Timeline
Generic

Meron Engda

Bethesda,MD

Summary

Enthusiastic client services professional with strong background directly interfacing with customers. Well-versed in products, services and customer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Work History

Retail - Beauty Advisor

Macy's
Bethesda, MD
04.2025 - Current
  • Customer Relationship Management
  • Cash Handling & Balancing
  • Sales of Products & Services
  • Cross-Selling & Up-Selling
  • Performed sales activities such as cashiering, stocking shelves and inventory management
  • Macy's Credit Card Account Opening and Payments
  • Updated customer records in database software program accurately.
  • Ensured that all displays were neat and organized at all times.
  • Provided excellent customer service by responding promptly to inquiries from clients.
  • Recommended, selected and located merchandise based on customer desires.
  • Conflict Resolution & Problem Solving

Education

Bachelor of Science -

Addis Ababa University
Addis Ababa, Ethiopia
07-2024

Skills

  • Data analysis
  • Microsoft Office
  • Customer relationship management
  • Attention to detail & accuracy
  • Visual merchandising
  • Inventory management
  • Adoptability
  • Time management

Languages

English
Full Professional
French
Limited
Amharic
Native/ Bilingual

Timeline

Retail - Beauty Advisor

Macy's
04.2025 - Current

Bachelor of Science -

Addis Ababa University