Meron Tesfamichael
Atlanta,GA
Summary
Dynamic professional with over 9 years of experience in account management and lead generation. Proven track record in developing strategic account plans, implementing CRM systems, and collaborating with cross-functional teams to achieve significant sales growth and improve operational efficiency. Direct and working relationships with over 200 chefs and several restaurant groups in NYC, Philadelphia, Detroit, Chicago, Austin, Atlanta, Nashville, Orlando, and Los Angeles.
Overview
14
14
years of professional experience
Work History
Regional Account Manager
Regalis Foods
Atlanta, GA
05.2016 - Current
- Specialty foods purveyor:
- Implemented CRM systems to streamline account tracking and reporting processes.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Communicated by phone, email and traveled for face to face contact for Atlanta and Nashville based accounts.
- Fostered relationships with key clients, enhancing customer satisfaction and loyalty.
- Analyzed market trends to inform product offerings and pricing strategies.
- Collaborated with cross-functional teams to optimize supply chain efficiency and reduce costs.
Lead Generation Specialist
Robly Email Marketing
New York, NY
02.2015 - 05.2016
- Cold-call, lead generation:
- Developed targeted lead generation campaigns to increase engagement and conversion rates.
- Implemented CRM tools to streamline lead tracking and management processes.
- Conducted A/B testing on email content to enhance effectiveness and user response rates.
- Made average of 100+ outbound and inbound calls per day.
Digital Forensic Analyst
1-800-flowers.com
Atlanta, GA
02.2012 - 06.2014
- Monitor and translate courier activity:
- Implemented advanced forensic tools and technologies to streamline data recovery processes.
- Streamlined processes for evidence collection, reducing case backlog and increasing successful case resolution.
- Provided technical support to clients during sensitive investigations, maintaining clear communication and fostering positive relationships.
- Participated in multi-disciplinary teams for complex cases, collaborating with other experts to provide comprehensive investigative support.
Education
Bachelor of Science - Economics
Georgia State University
Atlanta, GA12-2011
Skills
- Performance tracking
- Public speaking
- Industry expertise
- CRM proficiency
- Customer relationship development
- Delivery coordination
- Data-driven
- Account servicing
- Teamwork and collaboration
- Regional economics
- Organizational skills
- Sales presentations
Languages
English
Full Professional
Spanish
Elementary
Latin
Elementary
Timeline
Regional Account Manager
Regalis Foods
05.2016 - Current
Lead Generation Specialist
Robly Email Marketing
02.2015 - 05.2016
Digital Forensic Analyst
1-800-flowers.com
02.2012 - 06.2014
Bachelor of Science - Economics
Georgia State University