Merresa Dawson
Stockbridge,USA
Summary
Dedicated professional with diverse experience in logistics, customer service, food operations, and healthcare support. Recognized for dependability, strong work ethic, and positive, team-oriented attitude. Proficient in fast-paced environments, multitasking, and quickly learning new processes. Seeking a stable opportunity to grow and make meaningful contributions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate
Amazon Warehouse
2022.10 - 2024.05
- Receive and sort inventory
- Get customer orders ready for deliver
- Use technology like scanners, computers, and handheld printers.
- Lift up to 49 pounds
- Stand, walk, push, pull, squat, bend, and reach during shifts
- Use carts, dollies, hand trucks, and other gear to move items around
Packer/Picker
ADDECCO Temp agency
2022.05 - 2022.10
- Receives incoming merchandise/product.
- Processes merchandise/product per the established procedures.
- Stocks merchandise/product to the appropriate location.
- Picks merchandise per the established procedures and replenishment schedule.
- Prepares merchandise/product for new stores.
- Prepares merchandise/product for shipment.
- Investigates short pick or inventory discrepancy for root cause.
Mail Sorter
JMA Placement
2022.02 - 2022.04
- Receiving incoming mail bins and sorting mail into trays for processing.
- Reviewing dates, addresses, barcodes, and other postage information for all outbound mail.
- Inspecting mail for tampering, damage, and suspicious contents.
- Sorting and categorizing mail by hand and operating mail processing machines and postage meters.
- Preparing mail for distribution through correct categorization and labeling.
- Redirecting mislabeled or illegible mail for returns.
- Scanning packages for tracking and logging, and updating mail database records.
- Ensuring that the mail processing machines and equipment are maintained.
Driver/Shopper
Instacart
2018.05 - 2022.03
- Pick up the orders from the grocery stores.
- Work in grocery stores, following customers' shopping lists, and efficient delivery to the customers' specified locations.
SHIFT LEADER
DUNKIN DONUTS
2015.09 - 2017.08
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Compile and balance cash receipts at the end of the day or shift.
- Resolve customer complaints regarding food service.
- Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
HOSTESS
JOHNNY CARINOS
2014.10 - 2015.03
- Greet guests and seating them at tables or in waiting areas.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
Medical Assistant Externship
Dekalb Medical Center
2013.12 - 2014.03
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Education
High school diploma or GED - MEDICAL BILLING & CODING
MEDTECH COLLEGE
01.2014
High School - undefined
PENN FOSTER ONLINE HIGH SCHOOL
05.2011
Skills
- ICD-10
- Medical terminology
- RF scanner
- Computer operation
- QuickBooks
- Word processing
- Cash handling
- Medical coding
- Customer support
- Warehouse experience
- Food preparation
- ICD coding
- Customer service
- Shift management
- Data entry
- Food service
- Medical billing
- Computer literacy
- Office experience
- Medical scheduling
- Time management
- CPT coding
- Computer skills
- Distribution center
- Shipping & receiving
- Host/hostess experience
- Insurance verification
Certification
- Driver's License
- March 2021 to June 2029
Additional Information
- SKILLS
- Time management Flexible Detail Oriented Insurance Claims
- Strong work ethics Goal oriented ICD/CPT coding QuickBooks Good Customer Service
- Medical Terminology Productive Data Entry
Timeline
Associate
Amazon Warehouse
2022.10 - 2024.05
Packer/Picker
ADDECCO Temp agency
2022.05 - 2022.10
Mail Sorter
JMA Placement
2022.02 - 2022.04
Driver/Shopper
Instacart
2018.05 - 2022.03
SHIFT LEADER
DUNKIN DONUTS
2015.09 - 2017.08
HOSTESS
JOHNNY CARINOS
2014.10 - 2015.03
Medical Assistant Externship
Dekalb Medical Center
2013.12 - 2014.03
High school diploma or GED - MEDICAL BILLING & CODING
MEDTECH COLLEGE
High School - undefined
PENN FOSTER ONLINE HIGH SCHOOL