Merridith Stivaletti
Monroe,NC
Summary
Motivated Service Worker and Educator with exceptional social skills, communication abilities and customer service background. Consistently recognized in feedback surveys for delivering high quality and knowledgeable service. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Barista
Starbucks
Sun Valley, NC
04.2023 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Suite Attendant
Levy Restaurants- Bank Of America Stadium
Charlotte, NC
11.2021 - Current
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Teacher
Union County Public Schools
Union County , NC
08.2006 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Fostered student curiosity and interest through creative hands-on activities.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
Education
Bachelor of Science - General Education
Dominican College of Blauvelt
Orangeburg, NY05.2006
Skills
- Problem-Solving
- Exceptional customer service
- Adaptable and Flexible
- High Energy and Stamina
- Upselling and Cross Selling
- Team Building and Leadership
- Training programs
- Decision-Making
- Time Management
- Call center experience
Timeline
Barista
Starbucks
04.2023 - Current
Suite Attendant
Levy Restaurants- Bank Of America Stadium
11.2021 - Current
Teacher
Union County Public Schools
08.2006 - Current
Bachelor of Science - General Education
Dominican College of Blauvelt