Ronald G. Carter

• Reduced wait times with efficient coordination of service tasks among technicians.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
• Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

Monitor 200 patient's cardiac rhythms and rates and any arrhythmias

Report arrhythmias to the appropriate physician, nurse, etc.

Record telemetry strips in patient charts

• Provide patients and staff with a safe environment.
• Monitor patient's activities.
• Assist patients with eating, bathing and recreation activities.
• Lead group therapy sessions.

• Assist physicians and support staff during surgeries
• Prepare surgical suites with appropriate procedural equipment
• Transport patients
• Obtain blood specimens
• Perform EKGs on patients
• Perform CPR.

• Greet customers.
• Upsell goods and services to customers.
• Handle customer complaints.
• Manage workflow of garage staff.