Mersadie Martinez
Amarillo,TX
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
18
18
years of professional experience
Work History
General Manager
Braums Ice Cream And Dairy
Amarillo, Texas
03.2005 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Caprock High School
Amarillo, TX05.2008
Skills
- Business Leadership
- Cost & Financial Management
- Hiring and Onboarding
- Mathematical Calculation and Reasoning
- Management Team-Building
- Customer Service
- Sales Tracking
Timeline
General Manager
Braums Ice Cream And Dairy
03.2005 - Current
High School Diploma -
Caprock High School
Similar Profiles
Mariali HernandezMariali Hernandez
Customer Service Cashier at Braums Ice Cream And DairyCustomer Service Cashier at Braums Ice Cream And Dairy
Trinity DunhamTrinity Dunham
Manager at Braums Ice Cream And DairyManager at Braums Ice Cream And Dairy
Nickolas LimestallNickolas Limestall
Shift Supervisor at Braums Ice Cream And DairyShift Supervisor at Braums Ice Cream And Dairy