Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mersedes Wilson

Nettleton,MS

Summary

Dynamic professional with extensive experience in customer service at McDonald’s and a strong background in healthcare and behavioral support. Known for excellent communication and problem-solving skills, I effectively manage multiple tasks while maintaining a positive attitude. Certified in food safety, I am dependable and adaptable, ensuring high-quality service in all roles.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

MIT

McDonald’s

Started as a cashier ended in MIT I have my food safety certificate and I know how to run the cash register

Assembly Line Worker

Toyota

Tugged driver and car driver I worked in press and I did hot call where I brought all the parts to the line

ER Clerk

Monroe Regional Hospital

I do admission for the er, which consists of paperwork, insurance, personal information

Behavior Health Technician

Eating Recovery Center
09.2020 - 04.2025

Worked with all types of eating disorders, mental health,

Dsp

North Mississippi Regional Center
08.2020 - 04.2025

2 different houses, one man house with 10 guys, a girls house with 8 girls, I assist with baths,

clothing, ironing, personal hygiene, cook, clean, keep up with a chart that has bed checks, restroom

track,games,assist with everyday life

DSP

Brandis Hope
03.2018 - 03.2020

I run a house with 4 women in it i cook clean give meds, take them to doctor appointments, i have to do

my daily notes on behavior, their hygiene, things we did that day i drive a van and come up with activities

Customer Service Representative

Iqor
04.2011 - 11.2012

I answered the phone for att in customer services I used word Microsoft I set up service calls I helped

with technical difficulties I used a work flow

Education

High School Diploma -

Nettleton High
Nettleton, MS

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking

Certification

CNA, bls, first aid and heart,

Timeline

Behavior Health Technician

Eating Recovery Center
09.2020 - 04.2025

Dsp

North Mississippi Regional Center
08.2020 - 04.2025

DSP

Brandis Hope
03.2018 - 03.2020

Customer Service Representative

Iqor
04.2011 - 11.2012

MIT

McDonald’s

Assembly Line Worker

Toyota

ER Clerk

Monroe Regional Hospital

High School Diploma -

Nettleton High
Mersedes Wilson