Merseis Romero
Yucaipa,US
Summary
I am an energetic and compassionate 19-year-old university student with a natural ability to connect with others and foster positive relationships. I possess foundational knowledge of Applied Behavior Analysis (ABA) principles and am proficient in implementing behavior intervention plans. Capable of creating meaningful change by promoting skill development and enhancing the quality of life for clients.
Overview
3
3
years of professional experience
Work History
Cashier/Scooper
Revival Ice Cream
08.2023 - Current
- Operated POS and accurately processed payments.
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows.
- Performed opening and closing procedures, such as restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Behavior Technician
Data Driven Educators
06.2024 - 08.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Attendant
Dream Bubble House
06.2023 - 08.2023
- Maintained cleanliness of work area throughout shift and at end of shift.
- Kept the environment safe for children.
- Provided excellent customer service to guests and ensured their satisfaction with services rendered.
- Utilized proper safety protocols to reduce risks.
Specialty
Live Oak Canyon
07.2022 - 12.2022
- Maintained a safe work environment by following safety protocols for handling and operating equipment.
- Kept up with a fast-paced environment while keeping a smooth flow throughout the shift.
Education
Bachelor of Science (B.S.) - Psychology
California State University-Monterey Bay
Seaside, CA05.2027
High School Diploma - undefined
Yucaipa High School
05.2023
Skills
- Customer Service
- Complex Problem-Solving
- Attention to Detail
- Work Ethic and Integrity
- Organizational Abilities
- Patience and empathy
Timeline
Behavior Technician
Data Driven Educators
06.2024 - 08.2024
Cashier/Scooper
Revival Ice Cream
08.2023 - Current
Attendant
Dream Bubble House
06.2023 - 08.2023
Specialty
Live Oak Canyon
07.2022 - 12.2022
High School Diploma - undefined
Yucaipa High School
Bachelor of Science (B.S.) - Psychology
California State University-Monterey Bay
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