Mersia Foster
Houston,TX
Summary
Dynamic and results-oriented professional with extensive experience in claims processing and insurance policy knowledge, notably at State Farm. Excelled in fast-paced environments, demonstrating exceptional critical thinking and decision-making skills. Proven track record of enhancing customer satisfaction and achieving timely resolution of property claims through effective investigation and evaluation. Skilled in Microsoft Office Suite, blending technical savvy with excellent interpersonal abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
State Farm
Bloomington, IL
06.2023 - Current
- Exercised proper judgment and decision making to analyze over Number claims per week.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Prepared reports of findings of investigations.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
Addison Group - Houston Methodist Temp Job
Medical Collections Consultants
Katy Tx
08.2022 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Painter
Apache Industrial Services
Houston, TX
05.2022 - 08.2022
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Laborer
Southwest Refractory Of Tx
Houston, TX
01.2022 - 04.2022
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Laborer Worker
Grand Gulf Nuclear Plant
Port Gibson, MS
08.2020 - 01.2022
- Improved worksite efficiency by consistently maintaining a clean and organized work area.
- Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Organized materials, tools, and equipment to supply team members.
- Prepared job sites by removing debris and setting up materials and tools.
- Facilitated timely project completion through reliable attendance, punctuality, and commitment to meeting deadlines without sacrificing quality of workmanship.
- Demonstrated adaptability by quickly learning new tools, techniques, and technologies relevant to the laborer role.
Self Employed- Transportation
Str8 Line
Natchez, MS
04.2014 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Medical Billing Coding - Medical
Camelot College
Baton Rouge, LA06.2006
HS Diploma - General Studies
Jefferson County High School Fayette Ms
Fayette, MS05.2002
Skills
- Claims Processing
- Insurance policy knowledge
- Excellent people skills
- Claims Investigation
- Policy Interpretation
- Excellent time management skills
- Tech-Savvy
- Logical
- Personal accountability
- Critical Thinking
- Decision-Making
- Microsoft Office Suite
- Fraudulent Claims Investigation
- MS Office
Certification
- TWIC
- Claims adjuster license
Timeline
Property Claims Adjuster
State Farm
06.2023 - Current
Addison Group - Houston Methodist Temp Job
Medical Collections Consultants
08.2022 - 05.2023
Painter
Apache Industrial Services
05.2022 - 08.2022
Laborer
Southwest Refractory Of Tx
01.2022 - 04.2022
Laborer Worker
Grand Gulf Nuclear Plant
08.2020 - 01.2022
Self Employed- Transportation
Str8 Line
04.2014 - 03.2020
Medical Billing Coding - Medical
Camelot College
HS Diploma - General Studies
Jefferson County High School Fayette Ms